Please use the following threads if you still have issues.
Black Photos (Patch 1.119.109) | EA Forums - 12878373
Paintings go white after putting them in inventory/Reloading game (1.119.109) ...
Ideas
This is also affecting Sims 4 University. My sims graduation photo was literally a black rectangle (never did show a photo of my sim)
Please see my earlier comment for the correct thread for this, as the more votes we get on one thread, the more attention it will receive. :)
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- EA_Cade1 month ago
The Sims Team