Ideas

abs_clown_shoes's avatar
abs_clown_shoes
Rising Novice
2 months ago
Status:
Needs Info

[PS] Scrolling too fast randomly

This issue has been happening since I purchased the game and seems to come and go. Lately, it's been every time I play and completely game-breaking, making me want to throw my console into traffic.

This issue was also never resolved but archived.

Re: [NEEDS SAVES] [PS4] Scrolling too fast randomly | EA Forums - 11316342

I've done two screen recordings of the issue. Nothing but closing and restarting the game fixes it now.

In the first video, I'm trying to select the fencing I want. I close out of the color selection to demonstrate that it happens even when trying to select a fence. Managing to click on the one I want (through luck) I now want the pink color. Same thing: just keep gently moving and as little as possible until I land on it by pure luck.

This happens no matter where I am in the game, regardless of menu, and it happens with the D pad and joystick on the PS controller.

The second video demonstrates that it happens on other menus as well. I am just trying to exit to the menu, not save. Eventually, I give up and save & exit because that's the only option I can land on to get me back to the main menu. Going back to the main menu has sometimes resolved the issue in the past, but not lately - it was still happening there.

It makes doing simple tasks like selecting dialogue for my Sim a major annoyance and more complicated tasks such as building anything an absolute nightmare. It happens the most in Build Mode, so this is my nightmare.

I have no mods. Purely vanilla game with only a few expansions. But this has been happening since I only had the main game and no expansions whatsoever, so I know it's not an expansion issue.

Yes, I've done the basics. Cleared space. Made sure the game is up to date. My system is also always up to date. Yes, I checked anyway.

Edit By Crinrict: Adjusted Title fit migrated bug report

Archived thread had around 168 me toos

Generally bugs still open in the archive do not need to be re-reported unless you have new info.

5 Comments

  • HALirious9k's avatar
    HALirious9k
    Seasoned Hotshot
    2 months ago

    I’ve been struggling with this bug for years. It’s absolutely random, there’s no course of action guaranteed to reproduce it, and there’s no known remedy. 

    The silver lining is that you don’t have to quit the game: in a couple of minutes, tops, the glitch corrects itself — as a superstition, I fiddle a bit with the pause menu, going up and down, up and down, until the bug gets tired and goes away. 

  • I've had this bug for years its ridiculous that we have all these technical issues but they will go oh look but we made another expansion like that fixes anything.  When they can't even fix the broken packs they already have

  • abs_clown_shoes's avatar
    abs_clown_shoes
    Rising Novice
    2 months ago

    This seems to be the case in the last handful of days for me, but prior to that, it would not resolve on its own. I've had it happen for nearly half an hour straight before I lost my patience. That's a long time when you're trying to play a game.

  • HALirious9k's avatar
    HALirious9k
    Seasoned Hotshot
    2 months ago

    Indeed. 😔 
    Just for the sake of documenting variables, I’ve always played The Sims 4 on buffed up consoles — PlayStation 4 Pro and PlayStation 5 (which emulates the former).

    When you experiences this half hour issue, were you playing on a base PlayStation 4? (Or Xbox One?)

    (Methinks there might be limited QA resources for less popular environments running The Sims 4 code — like using controllers instead of keyboard&mouse, or running the game for long sessions in low-spec machines. And all consoles, by design, are low-spec, specially the base models in each generation. This bug could be caused by limited RAM or a memory leak, given its random nature in both manifesting and going away. Maybe units with more RAM have it better — or “less worse”.)

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