Can’t save my game. When I switch to needs etc game sends me to load screen. Cursor disappears so I can’t even scroll or play when the save option works which is like 10% of the time. Spent sooo much money on this game and being unable to play is disappointing. Please fix soon!!!!
Edit By Crinrict: Adjusted Title fit bug report at AHQ
simsplayer818 Hey there thank you for your help, I did update the controller like you suggested, it helped for a little while but then it started to do it again sadly. Its only started happening since the event but to be honest I'm not totally sure that is the reason for it, I have just had to move all my sim family's over to a new game as my city totally disappeared when I click into the city on the residential worlds map its just not there its all white and I can no longer do anything, But that was reported on another thread which I ended up with me moving to a new game! I lost all my family connections which hurt a lot but at least I still have my sims and call me crazy but the sims that had family connections are now drawn to each other and after a quick intro there bars are 100% so that's a nice thing. Going back to the issue tho! I have to keep going back to manage worlds and back in for it come back, I was un ware of the 2 squares on the left hand side that takes the cursor off and on, but sadly that does not help 😔 I have thought about the manage game saved data thing but I am scared to do this with all the issues I have had I would be beyond devastated if I lost the lot and would have rather just had to keep going back to manage worlds and back in, than lose the lot!
My cursor disappears randomly and it's been happening for at least 2 months.
xAutumnAngelx I've probably cleared my locally saved data 100s of times and never lost my game so don't worry about that, as long as you have your WiFi connected and don't have the game running and be sure to only pick the smallest set of data next to your gamertag/username and select delete from console only. It then retrieves your data from the cloud as it loads the game. It can fix a lot of performance issues I've found.
You could get a second opinion from Xbox Support though, via their live chat on the website or Xbox Support app. Have your console on and they can talk you through some options. They might even suggest a console reset while keeping your apps and games since you've had what sounds like a corruption issue. They'll stay on the chat with you and tell you exactly what to do, it can be reassuring just to be talked through it.
simsplayer818 I can only see 1 with me name next to the save data and that is at 636.2MB then 1 that says reserved space that is 1.0 GB and then one with my husband profile name that is at 6.4MB he does not play but has made a few sims for me once or twice. He does have his own xbox I just have his profile on mine as he does mine on his. I will look into the webpage support if I can find that would be helpful.
Wolfgirl83 yes it can be a pain hopefully can fix it some how.
xAutumnAngelx the Reserved Space is the one to ignore. That's a very large file for your locally saved data and may be part of the problem. When clearing it from the console and synching up with the cloud again you may find it's smaller afterwards which is better. But you might just be reassured carrying out any steps with Xbox support on a live chat with you.
I don't know how many save games you're running but I personally never run more than 3 on Xbox Series X. I also regularly clear Other Households as too many can cause issues. I'm getting up to 20 new ones each day at the moment especially after using public lots so I'm deleting them as I have enough. I keep my library mostly empty too as that helps (a Sims player on Xbox support told me that years ago), I clear all household and personal inventories of previously played households and Sims too. All these things can get the size of the game down and help with performance issues. I never store photos in inventories either as that's caused problems for me too.
Hopefully having Xbox support on a chat with you can reassure you while carrying out any steps with your locally saved data and with regards to your possible game corruption. Hope this helps, good luck.
everytime i enter cas cheat i cant edit my sims or change my horses age once i change it the cursor goes away. Then once im back in live mode i cant save and it’s always after i enter the cheat. I play on Xbox
simsplayer818 thank you so much for your help I have now moved my sims over to a new game and I'm going to delete my other games, I will defo keep an eye on items I save and keep it all low thank you for the advice😊
