Glad to hear there is a work around for PC players at least. I believe there is an issue. But could someone please explain to me what triggers the problem.
I play on PC. I do have the sims 4 and the vampire pack for console too. But from a PC perspective I am quite confused now. When I posted yesterday I was having issues like everyone else is having. But that save I had with mods and cc enabled. I thought I would see what happens by disabling mods and cc and play on a save that i have that isn't using mods or CC. Right now in my save without mods or CC, my vampire sim has the eyes and fangs that I have chosen for him. I can go in change his eyes and teeth and they remain the ones I chose.
But I know you can't have mods or CC on console. So that doesn't explain why it is happening there. So I am wondering if there is something that triggers the bug to activate. I am trying to see if it will replicate on my save without mods or CC on it. So I am confused and just trying to get more information about the bug from others who have been affected by it.
Update: I was able to get the bug to occur on my save without mods and cc. It was triggered by traveling from one lot back home. So I am no longer confused now.