Server Error when trying to upload to the gallery

Hello,

Thank you for your reply.

1. I am not using any mods or custom content.
   I completely removed all mods and CC and tested the game again, but the issue still occurs.
2. I am playing on PC (Windows 11) through the EA App.
3. I am only using Windows Security (Microsoft Defender).
   I have already checked my firewall and antivirus settings, and both The Sims 4 and EA App are allowed. I also temporarily disabled the firewall, but the problem remained.

Additional information:

- I cannot play the game normally because the issue prevents me from progressing.
- My Library works correctly.
- Only the Online Gallery is affected.
- Gallery thumbnails fail to load, and clicking any item results in the error: "Server Error. We could not process this Gallery request."
- When I create a new Sim, the game asks me to save it to the Gallery, but the Gallery fails to load and I cannot continue.
- I have already repaired and reinstalled both The Sims 4 and EA App, created a new Sims 4 folder, tested with a different EA account, tested on different internet connections (including a mobile hotspot), and used Cloudflare WARP. None of these solved the problem.