game failed to load error code 102:591668bd:1cd73dd6
i have repair the game and still nothing. it started again just after i did the game update. i cant play the family i want to play. I don't have any mods or any other cc's in my game at all. how can this be fixed as i would like to play the game. thanks i hope it can be fixed.
Just finished play the last of the events challenges. went into cas.mode to edit my household when i finished and the loading screen back to my household this code came up: Error code: 102:8d094da1:d9bf8d0a I don't have any CC or MODS in my game. how do i fix this. I closed the game reopen it and still the same error code pop up in the game, i tried the repair game and that did not help.
Hi Zashab_4
Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.
Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.
sims 4 the game failed to load error code 102:591668bd:1cd73dd6
I only get this error code from one of the family i try to play, i moved them from one rental house to another and i still get the same error code? this error code has started to appear for this one family only. i never had an issue before the last game update for my game. is there any ways to fix this as i want to play this family. I don't have any CCs or mods in my game. beside this forum is there another way i can contact someone from the Sims 4 team who can help me fix this issue.
I don't understand why my 2 last to post got deleted! I keep getting this Error Code: 102:591668bd:1cd73dd6 when i want to go into playing my sims families. I Don't have and Mods or CCs in my game. Could i please get some help so i can play my game again. other wise who else can i go get help from EA? cause this is not good enough, as i have payed lots of money for this game and i have not been getting any help? and i hope this post does not get deleted cause it very rude for EA and the Sims 4 Team for deleting post when I need help fixing my game when i did nothing to my game files. Thanks and i hope to hear back from EA or the Sims 4 team soon. attached is a picture of the error code i get.
Your posts have not been deleted. They have been merged and moved to the general Gameplay Issue forum as you posted in the Mac tech forum which is very specific but you are having a gameplay issue with a specific household and helpers in this Gameplay forum have better knowledge of the game and gameplay errors. You also posted a few weeks ago with a 102 error code and a helper did ask for more information but you never replied, presumably you managed to fix your game somehow - Error code: 102:8d094da1:d9bf8d0a | EA Forums - 12351531
For future reference, simply clicking on your name in your post will take you to all your posts so you can find any previous ones. Or click on your name in the top right corner of your web browser then Profile. Threads and posts are often moved around if the user posted in a forum where they are unlikely to get the targeted and relevant help they need. We want to help players get back into their games as much as you want to play 🙂
Hi Zashab_4
Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.
Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.
Also is any of your Sim in that family in an active career and still at work when you closed the game ?
Hi Crinrict,
Thank you for getting back to me . Attached is the LastException file.
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>f52906a58acbf7966895c79c</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-08-08 19:48:03</createtime><buildsignature>Local.Unknown.Unknown.1.116.240.1220-1.300.000.216.Release</buildsignature><categoryid>persistence_service.py:696</categoryid><desyncid>f52906a58acbf7966895c79c</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'lot_template_id') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1734, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 274, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 429, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 665, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_tracker.py", line 265, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\multi_unit\rental_unit_manager.py", line 267, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\multi_unit\rental_unit_manager.py", line 202, in house_description_id File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 696, in get_house_description_id AttributeError: 'NoneType' object has no attribute 'lot_template_id'rtim=0 Client Session Time: 21.39 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,526,0,6039 Modded: False SystemInfo: Mac OS X Version 15.6 (Build 24G84) GPU: Apple M2 macOS Metal driver 0.0.0.0 Architecture: arm64 </desyncdata></report>
<report><version>2</version><sessionid>f52906a58acbf7966895c79c</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-08-08 19:48:03</createtime><buildsignature>Local.Unknown.Unknown.1.116.240.1220-1.300.000.216.Release</buildsignature><categoryid>cpp_message.py:107</categoryid><desyncid>f52906a58acbf7966895c79c</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: Value out of range: 6360930000 (ValueError: Value out of range: 6360930000) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1757, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 284, in on_enter File "T:\InGame\Gameplay\Scripts\Server\server\client.py", line 403, in add_selectable_sim_info File "T:\InGame\Gameplay\Scripts\Server\server\client.py", line 1080, in add_selectable_sim_info File "T:\InGame\Gameplay\Scripts\Server\server\client.py", line 481, in on_sim_added_to_skewer File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 775, in on_sim_added_to_skewer File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 128, in resend_at_work_infos File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 117, in _at_work_infos File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 798, in create_work_state_msg File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 107, in Setter ValueError: Value out of range: 6360930000rtim=0 Client Session Time: 21.39 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,526,0,6039 Modded: False SystemInfo: Mac OS X Version 15.6 (Build 24G84) GPU: Apple M2 macOS Metal driver 0.0.0.0 Architecture: arm64 </desyncdata></report>
</root>
This Sim's family, I want to play when the error comes up. They are in an active career at the top of my head, I can’t remember what career they are in, and when I last played the game, it still worked.
I hope this helps and copied its all correctly,
Zashab_4
Hi Bluebellflora,
Thank you for telling me that it was merged and moved to another forum, and how to find any future posts I post on the forums. Is it correct that I posted a few weeks back regarding the same problem? I did not know where the post went or where to go looking for it, and life happens… when I had time to come back to play the game, the same problem; that’s why I posted again. Also, a quick question, I remember a while ago when I ever posted, when I received a reply to my post, I would get an email. I never got an email saying that someone replied to my post on the forum. I have not changed any settings on my account, so I don’t understand why I am not getting emails saying I got a message on my post.
Zashab_4
Hi Zashab_4
that looks like the same issue as this one: [FR] LE: object has no attribute 'lot_template_id' | EA Forums - 12186125
Is this a residential rental lot ?
I have no idea about the email notifications but there is a help forum that you can look through and probably find the answer to your question EA Forums Tutorials & Rules | EA Forums
yes it is a residential rental lot (6 rentals ). do i follow the same instruction you suggested in that post? do you want a new LastException file?
Edit
i followed what you said in the post here is the new LastException file:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>f5b34a520109461a6895ef87</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-08-08 22:38:23</createtime><buildsignature>Local.Unknown.Unknown.1.116.240.1220-1.300.000.216.Release</buildsignature><categoryid>persistence_service.py:696</categoryid><desyncid>f5b34a520109461a6895ef87</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'lot_template_id') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1734, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 274, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 429, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 665, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\business\business_tracker.py", line 265, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\multi_unit\rental_unit_manager.py", line 267, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\multi_unit\rental_unit_manager.py", line 202, in house_description_id File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 696, in get_house_description_id AttributeError: 'NoneType' object has no attribute 'lot_template_id'rtim=0 Client Session Time: 22.34 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,526,0,6039 Modded: False SystemInfo: Mac OS X Version 15.6 (Build 24G84) GPU: Apple M2 macOS Metal driver 0.0.0.0 Architecture: arm64 </desyncdata></report>
<report><version>2</version><sessionid>f5b34a520109461a6895ef87</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-08-08 22:38:23</createtime><buildsignature>Local.Unknown.Unknown.1.116.240.1220-1.300.000.216.Release</buildsignature><categoryid>cpp_message.py:107</categoryid><desyncid>f5b34a520109461a6895ef87</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: Value out of range: 6360930000 (ValueError: Value out of range: 6360930000) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1757, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 284, in on_enter File "T:\InGame\Gameplay\Scripts\Server\server\client.py", line 403, in add_selectable_sim_info File "T:\InGame\Gameplay\Scripts\Server\server\client.py", line 1080, in add_selectable_sim_info File "T:\InGame\Gameplay\Scripts\Server\server\client.py", line 481, in on_sim_added_to_skewer File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 775, in on_sim_added_to_skewer File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 128, in resend_at_work_infos File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 117, in _at_work_infos File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 798, in create_work_state_msg File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 107, in Setter ValueError: Value out of range: 6360930000rtim=0 Client Session Time: 22.34 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,526,0,6039 Modded: False SystemInfo: Mac OS X Version 15.6 (Build 24G84) GPU: Apple M2 macOS Metal driver 0.0.0.0 Architecture: arm64 </desyncdata></report>
</root>
when i reload the game i still got the same error code
i got as far as this:
This is a Le for a modded game. Mods are even named.
Please move your mods folder to the desktop, delete the localthumbcache file + all lastExceptions you have again.
Re-trigger the error on a vanilla game and then post the game LE you're getting.
Yours is without mods so you don't have to worry about that part.
I looked at that other Simmers save and the only solution I found was to disable For Rent temporarily. This will remove all content from the pack though so you'll need to evict the family first before doing that.
It's not a very nice solution. Other solution is to wait until EA fixes the error.
Do you know when EA will be bring a fix for this error? when this error gets fixed will i be able to play this family again. Also is it safe to still play the game or will this error appear on other sims families too.
No sorry. I don't know EA's schedules. Could be a while though. Make sure to upvote this as this hasn't many votes yet.
Crinrict, What is the best/safest way to play the game without getting more of the 102 error codes and besides disabling the rental pack in my game? I want to play the game, but I don’t want more Sims families to get this error code. I am afraid my whole game will get it, and the game will become unplayable due to the 102 error code.
Regarding the upvote, how does that work, and with a small upvote count, what’s the likelihood EA will even look/take notice of this code to fix it?
Thanks for helping me out and answering my questions.
The more upvote something has the higher the priority but that's not all that determines if something will be fixed and how fast. It depends how difficult it is and what impact it has on other potential issues.
I don't really know what's causing this one but since it does seem related to r-rentals I would just not play with them. You can leave the pack installed I'd say, just don't play in R-Rentals, especially not with ones downloaded from the gallery.
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