Ideas
153 Comments
- saarassh5 months agoNew Spectator
Disabling Get Together worked for me too, obviously would like to play with the pack.
- Jasmin26085 months agoNew Spectator
This affects ALL sims across ALL save files, including new ones, and regardless of the lot-type. Whenever I tell them to sit down, they'll stay still, and the "sitting" icon which is usually small and placed under the sims-action-queue is bigger as if it's a major action (such as talking or washing hands). Speaking of washing hands, my sims will also refuse to move for that! They'll simply stand still, and wash their hands right where they're standing (w/ the animation) except they're nowhere near the sink. The ONLY action that I could successfully make them do is walking; nothing else. (OBS. my sims were working perfectly fine before said update)
Things I've done in attempt to fix it that did not work:
- Disabling mods.
- Resetting sims-characters.
- Switching household.
- Switching lot.
- Switching save file.
- Making a new safe file.
- Restarting the game (multiple times).
- Restarting my computer.
- Deleting cache files & localthumbcache
- Disabling mentioned DLC in the sep. 19 2025 update.
- Verifying files in steam (no issues there)
Right now (after HOURS of testing) I've come to the conclusion that Get Together is the culprit. If I disable the pack, my game works fine again, but at soon as I enable it; broken again. This is also regardless of whether or not my mods are enabled.
This really sucks, because now I can't play with my save files, since they all use that pack; and so I had to make a new one without it. As of right now, I'm playing the game with both mods and Get Together disabled.
I haven't been able to find anyone else who has had this issue, so I'm not sure if others are affected as well, or if my game is just corrupted somehow. I have never in my 6+ years of playing sims had this issue before.
Bri423 I've merged your new post with your existing thread. Please keep to one thread while troubleshooting, at least as long as it's in the same general time frame.
Please create a new admin Windows account and try playing there. Make it local, as in, don't link it to your Microsoft account or any email addresss. (You can keep declining until you're asked some security questions instead.) You'll be able to launch the game without reinstalling anything, but your saves and other user data won't be available. That's fine for the purposes of this test and can be addressed later.
If the game has the same issues in the new account, please try playing in that account still but in a clean boot. Here's how:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue.
If you see the same issues in a clean boot, please try again, except with your computer offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.
- Bri4235 months agoNew Spectator
I have uninstalled, reinstalled, repaired and even did the -dx11 thing. It says, "no problem found". NOTHING works! My sims still freeze; stop any command they are doing. When prompted to do another task, it doesn't let them. They just stand there and glitch. Can't give them a task, but everything else I am able to click on. Time speed, tasks, build mode. I can even exit without force quitting. I have never been hit with the "bugs" before, but this one is really irritating. If it is a pack causing it, I will happily take that pack off. I don't own many. Never had any mods or CC. PLEASE FIX THIS ISSUE!
- martinjame7775 months agoRising Novice
My sims won’t do anything, they just get stuck while time flies. I tried everything, removing my mods, another save, repairing and redownloading my game, reseting my sims, nothing works. Sometimes they will do one action and then it’s back again.
I think the glitch was already there, but I could go back to manage world and then the sim would work but not since the last update.
So my game is dead… I can still build stuff at least…
- reddsparr5 months agoNew Spectator
After the 18 September update, my Sims 4 having issue with the sims not moving or won't do any action as instructed such as cooking, sitting, take bath and various other actions. They will only idle and not moving. Things I have done include removing all mods and cc, uninstall and installing the game, repairing game, resetting the sims, deleting caches and saves but same issue still occurred. I did use Better Exceptions mod to identify the problem which is constraint.py (?). During this time, no other mods or cc installed.
- TenebrousGloom5 months agoSeasoned Hotshot
Is it a very cluttered lot? From searching around google, I'm seeing that this error is about sims not being able to access things. Does the same thing happen on every lot?
- ariesmars5 months agoNew Spectator
PATCH 1.118.242.1030
i'm having an issue where sims are not responding to commands just to stand still no matter what interaction i load up. build mode and cas are fine, but live mode is unplayable
all of my mods are updated and i've removed outdated mods. I've done the 50/50 method and nothing has changed.
better exceptions mod keeps giving me "constraints.py" as a result. Bri423 QueenSaraphine Please test a new save in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
Don't download anything from the Gallery for this test. Just use fresh or already-present sims and a blank or default EA-made lot.
If this doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
- RhiBax5 months agoRising Traveler
I have the same issue. Guess we're all on this thread because we're experiencing the same thing...
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