When customizing a role outfit for a custom venue in The Sims 4, the game freezes upon exiting CAS. The menu pop-up becomes stuck on the screen requiring me to restart the whole game.
Same! I’m glad that I’m not the only person experiencing this.
Community ManagerGot the same problem. Just freezes when you exit CAS. So, frustrating.
I play on PS5 and everytime I try to customize a uniform for my roles in a custom venue. The game glitches after you confirm the uniform. It would close the menu and if it does to you click on anything else. The game is almost frozen. You have to restart the game to fix the error
This is also happening to me as well, it’s also got a fair few other reports on the not saving custom venues bug report.
I'm on Xbox and I can’t assign any custom outfits the screen just freezes which then also stops the lot saving any schedule. I can’t get out of the screen and have to exit the game to get it to work.
the only way I can get out the screen is to switch to key but it’s then broken by that point and then when I’m in live mode I can’t click on anything in any lot, this doesn’t matter if I use a mouse or controller.
Community ManagerI tried to schedule a getaway from the calendar and wanted to set custom outfits for the various roles. I did the first one (male Sim) without a problem but after creating the second outfit (female Sim) when the game exits out of CAS the getaway interface is blank and I can't use the mouse to click anything. The cursor still moves and the keyboard worked normally.
I play on PS4 so I tried using the controller instead to see if this fixes the problem, but again even though the pointer would move I couldn't select anything. There was also a blank pop-up when I was using the controller over the confirm icon which was blank (see image attached). I could use the controller to navigate through the UI to save and exit to the main menu but the issue was still occurring. Reloading the game was the only way I could bring back the pointer controls for both controller and keyboard/mouse set ups.
On my second try, after this happened, I went to the calendar and if I selected to create an event, there was another pop-up but this one said "Game Loading is in progress." which is most likely the causIng the problem (see image attached). Using the controller or keyboard I could still pause, change the game speed, toggle selected Sim, control the camera and enter build/buy mode. The pointer still moves around in whichever mode I played in, but I couldn't select anything and the hovering outlines and pop-ups didn't appear.
I am having the same issue. Everytime I try to set a custom outfit, upon exiting CAS the schedule menus are left on my screen but are non functional.
I am on Xbox and own all packs.
Facts. I play on Xbox and that's exactly what's been happening when I tried to make outfits for the retreats
