I’m experiencing a consistent issue with the Gallery on console (Xbox), where the game frequently soft locks when interacting with Gallery items.
I’m able to search and scroll through items without any problems. However, when I click on an item (both new items from the Gallery and items already saved in my library) the game will freeze. It does not fully crash, but it becomes completely unresponsive I cannot back out, select anything else, or continue playing. The only option is to manually close the game and reload.
This happens unpredictably, regardless of item’s popularity (high or low downloads), and makes the Gallery extremely unreliable to use. Because of this I’m often forced to avoid using the Gallery altogether.
Please investigate this issue as I understand i am not the only one experiencing this and makes a core feature of the game very difficult to use on console.
I am having the same issues. I can only save about one thing on the gallery before it stops working??
The Sims Team
