I ran the update for Xbox today 6/18/25 and every time my sim leaves the lot and returns the games crashes - no mods as it is Xbox - has occurred about 5 times today every time is after my sim visits...
Ideas
EA_Solaire
Community Manager
Community ManagerHi all,
If you're playing on PlayStation could you please share your save file (instructions here: [INFORMATION] How to Send User Files to The Sims 4 Team) to help us investigate into this further?
For Xbox players, there's currently not a way for you to share your saves with us, but please continue to report any crashing you experience in this thread.
Thank you!
How aware are the sims team with this issue? Ive been reporting the issues with attached screenshots and recordings and writing the problems for several months now and ive not seen or heard of any answers. I can understand issues happen but several months is very frustrating without answers. This is my favourite game so im just a bit disheartened
It seems there was a June issue that never got fixed and now a new one in September that is currently not being addressed.
I'm directly reporting it from the PS5, with screen shots. It's every save file I have that's doing it no matter what I'm doing in the game
