Ideas

Seasoned Newcomer

9 months ago

Status:

Needs More Info

[XB/PS] Console crashing after update 2.13

I ran the update for Xbox today 6/18/25 and every time my sim leaves the lot and returns the games crashes - no mods as it is Xbox - has occurred about 5 times today every time is after my sim visits...

Seasoned Newcomer

4 months ago

So I play sims4 on my ps4, and since the november 2025 update, often when I go to the game menu and click save, it doesn't save and I can't close the game menu.

I have to restart te whole game for it to work properly again

Anyone else having this issue?

EA_Solaire

Community Manager

4 months ago

Hi emmake456

Are you seeing a specific error code or error message when you try to save?

emmake456
Seasoned Newcomer
4 months ago
No, I don't get an error code. Just when I click 'save', the save screen just closes down and I get stuck on the menu, and whatever I try, I can't close the game menu