Everytime i open my household inventory after uve been building for a bit it completely crashes my game.
Ideas
Is anyone out there able to play the game on the ps5 right now? I haven't been able to and it's quite worrying, I've tried all the steps they suggest and nothing changes. Am I the only one?
(CM: Thread moved from PT to EN. Please post in the language of the board per rule.)
- EA_Solaire
Community Manager
What issues specifically are you having, can you provide a bit more detail on what happens when you try to play?
Hello there, sorry it took me so long to see this. Since yesterday the game won't even start. It gets to the initial page where they have us press X to play, but then It loads for a minute or só and crashes before reaching the main menu.
- EA_Solaire
Thanks for those details! Are you seeing an error code or error message? Head to Settings > System > System Software > Error History and let me know what you see there.
Hey did it work❓
I'm kinda having a similar issue myself. The game works all except the Island Living expansion pack. I tried Uninstaller and re download but all the content is showing as locked but it also shows as purchased but gives the error message: "something went wrong " CE-109367-6. Been like this the last 2 days
I've officially tried everything... Just finished rebooting my ps5 and the game still don't open. Crashing at the exact same spot. I've tried excluding It and reinstalling, followed all the suggested steps... Can somebody help me?
I'm having the same issue, haven't been able to get past the loading screen without it crashing for a couple days now
I've deleted and reinstalled the game restarted everything and nothing has worked
It's somewhat recomforting to know I'm not the only one 😅. But the contact with them has been so frustrating.
Read First
- EA_Cade10 months ago