[XB/PS] Console crashing

So the Sims team is going to continue to ignore a portion of its player base who haven't been able to play their game for the majority of bloody  2025?  Not even the decency of a progress report? Last one was over three months ago!  I get that all these bugs aren't easy to solve and that there other bugs that certainly need to be fixed but dear lord I would've thought a chunk of your players not being able actually even save or play this game for over 8 months should somewhat be a top priority even if we aren't the largest group compared to pc players we're absolutely sick of being the step child . The "taxing" task of naming a lot shouldn't be causing my game to instantly crash

Im not normally one to ask for any sort of compensation but god I think  were entitled to something for this one. No game that you've pumped in this amount of cash into should be completely unusable for the majority of the year! Please sims team throw us a bone, give us some sort of glimmer of hope a simple update would do wonders to restore some semblance of faith