Bug Report: Forced and Mandated Updates & EA App Behavior re: The Sims 4
REQUESTS FOR THE EA APP (Re: The Sims 4) I posted about this on many platforms, in many comment sections, and many, many people are having these same issues. The number of likes and upvotes indicates an even larger pool of shy, silent, or busy simmers suffering this, too. CORE REQUESTS * Updates to The Sims 4 game must be USER-INITIATED ONLY. * Updates must NEVER be automated, if the EA App restarts, it should do nothing to the game. No auto-updating of the the app or the game. * Updates must remain PERMANENTLY optional. The User should be able to stay on whatever game version they prefer and the game should still launch. * Suggestion: Game fixes to older versions need to be made available. * The EA App must not force updates. Ever, indefinitely. If a player chooses not to update for months, or even years; this must be a clear and fully supported option. THE CURRENT ISSUE: Since this summer, the EA App has been producing so-called “error popups” (several types, seemingly arbitrary, affecting even vanilla players) with increasing frequency. These currently: *Block players from opening The Sims 4 unless they go online in the EA App. *Rotate through random “errors” to push the user online in the EA App. *Once online in the EA App; trigger new “error popups” that specifically force a Sims 4 game update. PS; halting the update causes a new “error” that prevents the game opening, too; so you know that is not an option. I am finding these are not genuine errors; they are deliberate update triggers. While they may technically fall under the EA App team, they directly impact The Sims 4 experience and must be addressed in coordination. You claimed this was resolved 11 months ago. (It was not resolved). Also; EC:204 is only one of three possible popup error codes; none appear related to real system issues. Please eliminate these faux “errors.” This was not resolved by any new EA App version: discussions/ea-app-technical-issues-en/re-resolved---ea-app-error-code-ec204/7566081 SUMMARY You have made it so that updates have become unavoidable for what looks to be around half of the Sims 4 player base. For those subjected to forced updates: *Vanilla players are experiencing frequent game-breaking bugs and corrupted saves, even without For Rent installed. *Modded players; the majority of the community; see their carefully curated setups repeatedly destroyed, driving many players to abandon the game entirely. This summer it is MANY. Even those not using script mods, but only CC for CAS and Build/Buy playstyles. TLDR *Updates must be user-initiated only; never automatic; always optional; never forced. *The game must still launch if the user chooses not to update; even after months or years. *The “no auto-update” toggle is broken; replace it with a clear OPTIONAL UPDATE button. Make sure that update is truly optional. *Eliminate fake error messages that block the game from opening and funnel players into forced updates. *Players must be free to choose if and when they update; even if that is never. The game should still launch and run. *Add support to repair earlier game versions. Do this; and watch user complaints drop by half. Please coordinate between the EA App and Sims 4 teams. Thanks!
'Failed to Launch Game: An Error on Our End' for Multiple Games. Any Fixes?
I read all the forum messages about this issue from 3 years ago and tried all their solutions. I sent in a ticket to EA Games. I cleared the cache, restarted everything, went into the EA Games folder in my program files, tried running as administrator, tried everything else people mentioned. I forced a game update, an app update, and all produced no results. What is the point of having a game you can't open? I never had this problem before the app. Yes, my new laptop meets and exceeds all requirements. Running Windows 11. What else can I do? And if the error is on EA Games end, why can't they fix it? CM title edit
[UPDATE] EA app Friends List, Invites, Cross-Play — What's Going On
Hi all, For last few weeks, the right side of the EA app is in indefinite loading screen. My profile pic, status and friend list are a part of this infinite loading screen, PFA. Because of this, in game friends who are online don't show up as well as I don't show as Online for my friends. I have no issue playing the game but I am no longer able to play with my friends. Tried the following but nothing helped: App uninstall and re-install. Delete reg edit entries, clear local data after EA uninstall and reinstall. Delete Apex legends and EA app, delete all involved folders, local data, reg edit entries and reinstall. Restart router. Also tried installing EA app in D: drive(custom location) but it keeps installing in C: drive. Not sure if this helps though.
EA App suddenly stopped opening on Windows 11
Hi everyone, About two days ago, the EA App suddenly stopped opening on my computer without any apparent reason. Until then, I was able to play my games normally, but now, when I try to launch the app, nothing happens — no error message, and the interface doesn’t show up. What I’ve tried so far: Ending all EA-related processes in Task Manager and trying again Adding an exception in the antivirus and even disabling it Running as administrator Changing compatibility settings Running EA App Recovery and EA App Update Submitting a report using EA Error Reporter (I have the ticket ID) Completely uninstalling and reinstalling the EA App Rolling back the latest Windows updates Still, the issue remains. Interestingly, the EA App appears as a running process in Task Manager, but the interface never loads. Even when trying to launch a game directly from its shortcut, neither the game nor the EA App starts. Additional info: Windows 11, version 24H2, build 26.100.3624 I work in IT and have technical knowledge, I’ve tried many solutions before reaching out here. No system changes or suspicious installations occurred between the time it was working and when it stopped. I honestly don’t know what else to do. If anyone has faced this issue or knows of a fix, I’d really appreciate your help!
My EA App is showing friends offline when they aren't
So I logged in EA and my friends list is showing that they all are offline when I know they aren't and they aren't blocking me from seeing them. I can run Battlefield fine, but I cannot join their squad. I restarted the app, logged out and back in, restarted my computer, cleared my cache and went offline and back online. What else could I do to fix this?
Turkey Players Facing Sims 4 Purchase Error 54001 on EA app (Aug. 2025)
I have been trying to purchase The Sims 4 Essential Glam Kit through the EA App for the past two days, but I keep receiving the following error: "We had some trouble processing your request. Select a different payment method, or try again a little later. [ref. #54001]" I have tried multiple times and also waited, but the issue still persists. Could you please help me resolve this problem so I can complete my purchase? I've tried using mobile, internet site, clearing caches etc. I've seen like 20 people from Turkey having this problem on X. And while browsing the EA Forum, I saw at least 20 different people from Turkey also experiencing the same issue too. Thank you in advance for your support. CM title edit
[INFO REQUEST] Error Code: EC:10005 In EA app
For days now, I’ve been reaceiving this error code on my PC. I repaired the EA App, uninstalled and reinstalled it, checked my Norton firewall, reset my router, ran as Administrator and tried other fixes, but the error persists. This has never happened before, and it only affects the EA App—my Steam games run without issue. PLEASE FIX THIS PROBLEM ASAP!!
