Sims 4 won't start, it just opens Epic Games (Mac)
Hello, So I've been searching around a bit and already tried several things, but here's the gist of it: -I just recently installed Sims 4 on my Macbook via Origin -No mods or anything, just the base game -When pressing start, it opens up the Epic Games Launcher -Sims 4 in Epic Games does not support Macbooks -Nothing more happens Things I found correlating to this issue: -When you have Sims 4 added to your Epic Games account, it won't be possible to launch it again via Origin (some old post) I have hence created a new Epic Games account as well, so that is empty of any games. Sadly, that did not fix anything either. All that happens when I launch the Sims 4 is that I have to sign in to Origin, then Epic Games and then nothing happens. Help would be appreciated. Thanks. Here's the log if I open it up via the Unix Executable File within the Sims 4 Package (note that it also simply goes to Origin, then Epic Games, then nothing): Last login: Thu Mar 9 22:44:28 on ttys000 /Users/Nysta8/Applications/The\ Sims\ 4.app/Contents/MacOS/The\ Sims\ 4 ; exit; The default interactive shell is now zsh. To update your account to use zsh, please run `chsh -s /bin/zsh`. For more details, please visit https://support.apple.com/kb/HT208050. Nysta8s-MBP-2:~ Nysta8$ /Users/Nysta8/Applications/The\ Sims\ 4.app/Contents/MacOS/The\ Sims\ 4 ; exit; cp: logReader.html: No such file or directory logout Saving session... ...copying shared history... ...saving history...truncating history files... ...completed. [Process completed]Solved5.5KViews0likes36Comments[INFORMATION] How to Send User Files to The Sims 4 Team
Occasionally it is useful for The Sims 4 team to collect user files (saves, videos, exception logs, etc.) in order to investigate issues. These are the ways that you can share user files and media with The Sims 4 team: (Note: These methods may have different file size restrictions. OneDrive or Google Drive is recommended for larger files. If you use OneDrive or Google Drive, please include your user name and a brief summary of the issue, so that we can identify it.) PC/Mac: Direct attachment (only for text files) You can attach a text file directly to a forum post. Upload with a OneDrive account How to upload files to OneDrive: LINK How to share files from OneDrive: LINK Please set the file(s) to be shared for anyone that has access to your OneDrive link The resulting file download URL can be included in a forum post, private message, etc. Upload with a Google Drive account How to upload files to Google Drive: LINK How to share files from Google Drive: LINK Please set the file(s) to be shared for Public access Click “Get shareable link” The resulting file download URL can be included in a forum post, private message, etc. Most PC/Mac files that we request will be located in \Documents\Electronic Arts\The Sims 4\ . For example, game saves for The Sims 4 are located in \Documents\Electronic Arts\The Sims 4\saves\ . Xbox One (videos and screenshots only - it's not possible to share XBOX One save files via USB transfer) Upload directly from Xbox One to OneDrive How to record a video or capture a screenshot in Xbox One: LINK Choose the option “Upload to OneDrive” How to share files from OneDrive: LINK The resulting file download URL can be included in a forum post, private message, etc. PlayStation 4: There are two ways to share PS4 files with us – A) Upload directly from PS4 to social media channels(for videos and screenshots only) How to record a video or capture a screenshot and upload it to social media (Twitter, YouTube, etc.: LINK The resulting link can be included in a forum post, private message, etc. OR B) Upload files from a PC or Mac using a USB storage device(for videos, screenshots, or save files) Step 1: Format a USB storage device to FAT32 or exFAT using a Mac or PC. (Note: Do not format to NTFS; that format is currently not supported by PS4) How to format a USB storage device: LINK Step 2: Copy the files to the USB storage device For save files: How to copy your save data onto a USB storage device: LINK For videos or screenshots: How to record a video or capture a screenshot and copy it to a USB storage device: LINK Step 3: Transfer the files from the USB storage device to a computer Step 4: Upload the files to Microsoft OneDrive or Google Drive and share the download link How to upload to Microsoft OneDrive with a OneDrive account: How to upload files using OneDrive: LINK How to share files from OneDrive: LINK The resulting file download URL can be included in a forum post, private message, etc. Please mention the names of the saves that are affected. Upload to Google Drive using a computer with a Google Drive account How to upload files to Google Drive: LINK How to share files from Google Drive: LINK Click “Get shareable link” The resulting file download URL can be included in a forum post, private message, etc. Please mention the names of the saves that are affected. We may not accept files uploaded via any other means.2.7KViews2likes0Comments[INFO REQUEST] "Service Limitations Apply" Error In EA app Or Online
Hi everyone, Over the past week, we’ve seen a small uptick in reports from players encountering a “Service Limitations Apply” error in the EA app on PC and Mac. This error appears during login, when launching a game via a third-party launcher (like Steam or Epic), or when trying to link those launchers to an EA account. To help us investigate and hopefully resolve this for those affected, please share the following information in your reply: Your region/country of residence Whether you are located in or connecting through a country listed under EA’s restricted regions (see: "EA games unavailable in some countries or regions") Are you using a VPN? If so, please disable it completely (make sure no VPN-related processes are running), reboot your device, and try again. Your EA app Error Reporter ID You can generate this from the EA app and post it here in the thread. See [INFO/GUIDE] Index - Troubleshooting the EA app. Once we have these details, we can investigate the issue further and try to identify its cause. Thanks for your help!1.2KViews2likes19CommentsProblemi con la EA app - Febbraio 2024
Ciao a tutti. ❤️ Ho pensato di scrivere questo post per aiutare altri giocatori ad effettuare eventuali verifiche prima di inviare una segnalazione a EA. Come si vede anche dal pop up giallo che appare in alto al forum, EA sta cercando di sistemare delle problematiche che sono insorte nella app in questi giorni, quindi il primo consiglio che vi do è di non acquistare niente di nuovo finché il problema non sia risolto. La seconda cosa da fare e di Svuotare la cache, come descritto nel link. Fatte queste premesse passiamo alle verifiche vere e proprie: Per utenti che hanno effettuato acquisti su EA app, Origin o sul sito 1) Verificate che l'account con cui fate il login sulla EA app/Origin sia quello corretto dove avete effettuato gli acquisti. 2) Se la risposta è sì, allora dovete verificare, sulla vostra pagina personale, lo stato dell'acquisto. Andate sul sito EA ed effettuate il login con le vostre credenziali, a quel punto cliccate l'icona del vostro avatar in alto a destra e scegliete Impostazioni Account. Da lì selezionate la scheda Cronologia degli Ordini, dovrebbe mostrarvi tutti gli ultimi ordini effettuati. Controllate se prima di tutto sono presenti gli acquisti che avete fatto e poi in che Stato sono. Se lo stato è qualcosa di diverso da Completato, segnatevelo ed eventualmente scrivetelo poi nel report di errore. Una volta fatte queste verifiche, se il problema persiste, la procedura è aprire una segnalazione. Seguite le indicazioni presenti in questa guida (che è sia per utenti PC sia per utenti MAC) e scrivetevi da qualche parte il numero di pratica (Reporter ID) che vi servirà in seguito. Una volta inviata la segnalazione e col numero di pratica (EA app Error Reporter ID) in vostro possesso, potete scrivere sul forum inglese di AHQ in questo thread. Nel primo messaggio del thread vi verrano rischieste delle informazioni da inserire nel vostro post. Seguite le indicazioni e mi raccomando scrivete in inglese. Per utenti che hanno effettuato acquisti su Steam o Epic 1) Verificate che l'account con cui vi loggate sulla EA app sia quello corretto, ossia quello linkato a Steam o Epic. Se il problema persiste potete inviare una segnalazione. Seguite le indicazioni presenti in questa guida e segnatevi da qualche parte il numero di pratica (Report ID) che vi servirà in seguito. Una volta inviata la segnalazione e col numero di pratica a portata di mano, potete scrivere sul forum inglese di AHQ in questo thread (che è diverso da quello sopra). Nel primo messaggio vi verranno richieste delle informazioni da inserire nel vostro post. Seguite le indicazioni e mi raccomando scrivete in inglese. Sperando di aver fatto cosa gradita, incrocio anch'io le dita che tutto venga sistemato al più presto. 🤞981Views4likes0CommentsThe Sims 4 lagging and freezing on PC no matter what I do
Hello, I’m in desperate need of some help with the Sims 4 on PC. I’ll start with some background: I’ve had the game for years with no issues until last week. In the morning I played the game for a few hours with no issues but in the afternoon the game started lagging and freezing in build and live modes and it hasn’t been the same since. My laptop was not updated between the morning and afternoon; there were no changes to my laptop made that day. I have Windows 11 if that’s also relevant. I can’t go more than 30 minutes (on a very, very good day) without it lagging and freezing but usual it only takes 5 - 10 minutes for the problem to start. It has only crashed twice, otherwise once I notice the lag (and it’s hard to miss) I slowly save and exit before it totally freezes. I went through the forums and did as I was told: I’ve deleted my backups, I’ve deleted the local cash, I’ve uninstalled and reinstalled the Sims 4 and the EA app, I've tried repairing the Sims in the EA app, I’ve restarted and troubleshooted my PC (and I didn’t receive notice of any issues that needed my attention), and I’ve adjusted my settings in the game (like turning on laptop mode and enabling the V setting in game options - sorry, I can’t remember what it’s called). Nothing has worked. I also have no custom content or mods, only the base game and some add ons. I would greatly appreciate any help with this issue, it’s been a pain to deal with. Thanks!Solved800Views1like16Comments[FIXED - Feb 13.] EA app doesn't recognise Epic Games EA Play membership?!
I got ea play membership on epic games but ea app doesnt see it and i cant play any of the games i installed. Accounts are properly linked i can see it that its the right accounts on myaccount.ea so it isnt a problem with that i really need help because i cant play any of the games on ea play. CM edit: edited title for clarity.Solved648Views6likes25Comments[INFO] Unlock Endless Adventures with EA Play
Hi EA Play Community, EA Play is a subscription service by Electronic Arts (EA) that offers gamers exclusive access to a vast library of EA's popular titles, early trials of new releases, and special member-only benefits. Whether you're a fan of intense shooters, thrilling sports games, or immersive role-playing adventures, EA Play has something for everyone. What is EA Play? EA Play provides members with: Unlimited Access to Top EA Titles: Dive into a collection of fan-favourite series and top games, playing as much as you want as long as you're a member. Early Access Trials: Play select new-release games for up to 10 hours before they officially launch. Your progress carries over if you decide to purchase the game. Exclusive Member Rewards: Unlock special in-game challenges, rewards, and member-only content. Discounts on EA Digital Purchases: Enjoy a 10% discount on EA digital content, including full games, expansions, and in-game purchases. How Does EA Play Work? Subscribing to EA Play is straightforward: Choose Your Platform: EA Play is available on multiple platforms, including Xbox, PlayStation, and PC. Select a Subscription Plan: Opt for a monthly plan, or save with an annual plan. Download the Game(s): Download your games through the EA app, Steam, Epic Games Store, or your console’s library—whichever platform you subscribed to EA Play on. Dive into a vast game collection, get early access to new releases, and enjoy exclusive member perks. Start Playing: Enjoy! Where Can You Get EA Play? Depending on your gaming setup, here's how you can subscribe: Xbox Users: Subscribe directly through the Microsoft Store on your console. EA Play is also included with Xbox Game Pass Ultimate at no additional cost. PlayStation Users: Sign up via the PlayStation Store on your console. PC Gamers: Subscribe through the EA app, Steam, or Epic Games Store. Note that EA Play on Steam, the Epic Games Store, and the EA app are separate subscriptions, each offering access to a collection of EA's best games and member benefits. At this time, EA Play (Pro) is not available for Mac/macOS. *Keep in mind, EA Play subscriptions are platform-specific. A subscription on Steam won’t carry over to the EA app, Epic Games Store, or consoles. The exception is Xbox Game Pass Ultimate, which includes EA Play on both Xbox consoles and the EA app for PC, provided your Xbox and EA accounts are properly linked. However, this still doesn’t grant access on Steam or Epic, where separate subscriptions are required. EA Play Pro*: The Ultimate Tier for PC Gamers For those seeking the ultimate EA gaming experience on PC, EA Play Pro offers: Play select new EA games on day 1: Full access to premium versions. Unlock premium editions of top EA titles with in-game extras: Full access. *At this time, EA Play Pro is exclusively available for Windows PC players through the EA app. Why Choose EA Play? EA Play enhances your gaming experience by providing early access to new games, a rich library of popular titles, and exclusive member benefits—all at an affordable price. It's a must-have for any gamer looking to get the most out of EA's extensive game lineup. For more information and to join, visit the official EA Play website. Note: Prices and offerings are subject to change. Please refer to the official EA Play website for the most current information.500Views2likes0Comments[EBN] Sim won't bathe nor catch frogs in own pond (active Want)
I have installed the Enchanted by Nature Pack yesterday and played for a while with one sim in Sprucederry Grove. Newly made sim, newly made world. By now she has her Natural Living Skill maxed. Her lot if the Fern and Frond Wading Pool. She should be able to bathe in her pond and look for frogs there, but she simply refuses. I've tried completing her wants, but that helped literally only once. The weather is cold, but with her Natural Living Skill at 10 this shouldn't matter according to the game. She DOES bathe in the river/stream in Spruderry Grove, so I know the cold isn't the problem. She can get to the water of the pond on the lot without a problem. I have no CC nor mods installed as I first wanted to try out this pack without any outside additions. My current packs, etc: Get to Work Get Together City Living Seasons Get Famous Island Living Eco Lifestyle Cottage Living For Rent Lovestruck Life & Death Small Businesses & Hobbies Enchanted by Nature (obviously) Outdoor Retreat Spa Day Jungle Adventure Cool Kitchen Laundry Day Nifty Knitting Home Chef hustle Crystal Creations Kitchen Clutter I don't know if this influences it: I have the base game through the Epic Games store, while I have my packs and kits all through the EA App. I play on Windows 11 Home Edition on my laptop. Tech data about my laptop: Device name ***** Processor AMD Ryzen 9 5900HX with Radeon Graphics (3.30 GHz) Installed RAM 32.0 GB (31.9 GB usable) Device ID A51EF246-E345-45A0-9231-8416C83DAD18 Product ID 00326-10000-00000-AA798 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 11 Home Version 24H2 Installed on 24/05/2025 (Latest update: 2025-06 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5060829) from June 29) OS build 26100.4484 Serial number PF2XRZ8G Experience Windows Feature Experience Pack 1000.26100.128.0 Graphics card: NVIDIA GeForce RTX3080 I've attached the LastException report, but that's from a couple of hours ago. There's no later recent lastException report. Thanks for the help! Edit By Crinrict: Corrected pack tag441Views6likes22Comments