Old origin account
I have talked to several people via ea chat. I have Not logged onto my account since 2023 and I am Getting something wrong to be able to recover my account. It’s hard to even get in touch with someone, when the ea chat doesn’t work half the time. I just Want to access my old ea account. I have Invested a lot of money into the sims 4 and having to recall information from 2 years ago and from an account I no Longer have access too seems as if ea is trying to rob me. Can someone please please help me.Does EA Customer Service Just Not Exist?
I am trying to get help with an EA account issue where apparently my Xbox account is linked to a disabled EA account (not sure how or why this has happened). I am trying to get the account removed and the proper account linked, but I cannot for the life of me get any customer service support. Hitting "Contact EA Help" just runs me in circles. Most of the time a start a chat button is not even populating on any of the help pages. I tried to open a case for a chat and the one time I allegedly got a response the chat window never even opened for me to reply. There is no other email contact or phone number. I seemingly cannot speak with a person at EA customer support despite being indicated that my issue will need live support. I do not know the information associated with this deactivated EA account, and since apparently EA does not care at all about providing customer service I am stuck in a situation where I cannot play Madden 25 online with my friends. Frankly this is the most frustrating customer service experience I have had in a long time. EA clearly is cutting corners with user support and it shows. They are absolutely useless and pathetic so far. The fact that I cannot even start an email conversation with support is just ridiculous.Can’t connect to EA servers on any game
I have an Xbox, with ultimate membership, and the accounts are all linked. Whenever I try to go online on Battlefield 1 it just doesn’t let me go online, it just tells me to play the campaign. So I tried to play another EA game I have, PVZ GW2, which also did not let me go online, only lets me play singleplayer. My wifi is fine because online works for all other games, and I have tried changing everything and rebooting everything. Does anyone else have this problem?
