EA Scammed Me.
I've got the BF1 from Epic Games and today i saw a discount on a shortcut bundle named as ''Ultimate Shortcut Bundle'' The price of 39.99 was crossed out and 10 Euro was written. I bought it. I thought I bought it for 10 Euros, but on the next screen, EA thanked me for my 39.99 purchase. After that, I contacted two different customer representatives for dispute my extra charge. As a result they did not help me in any way. The EA employee told me that this was a special offer for EA or Steam players, but I saw this discount in the game. As a result, I should not be held responsible for EA's pricing mistake. I have probably saved this company thousands of dollars over the years, but they did not help me with the first problem I encountered. I feel scammed.
Purchased Xbox Game Pass for PC but EA app thinks I don't have EA Play
Just purchased the Xbox game pass for PC (says it includes EA play) and when I get redirected to the EA app, it says I don't have EA play. I checked that my account is linked and even log into EA through xbox. I have tried to log in/out multiple times to see if it needed to be resynced but that didn't do anything. I'm not sure what to do. Any idea how to solve this?
My game pass games are not free in the ea play store, i don't know what to do?
Everything is correctly linked. I've tried uninstalling the Ea store app and re-installing. I've tried disconnecting my xbox acc and then reconnecting it. I've tried these steps Close the EA app. Navigate to the Xbox app. Go to settings (click your name in the top left corner) Select "extensions." Disable the extension for the EA App Locate the game you want to download on the Xbox app You'll notice that the install selection has now gone away and been replaced by an option asking you to "enable extension." Enable the EA app extension The Xbox app should then launch the EA app automatically Once you see the EA app open, you should now be allowed to select an SSD/HDD to install the game Nothing is working. Any other ideas? The fact EA doesn't have a live chat or a phone number to call for help or service is wild... Thanks
We were unable to verify your credit or debit card. EA PLAY PRO
I have been using the EA Play Pro annual membership since 2023. I did not change my saved card or anything. I can't pay through the EA app or the website. Both give me this error: We were unable to verify your credit or debit card. Please check your payment details and try again. I tried a 2 more credit cards that I use to pay for steam, both gave me the same error. I tried used 3 debit cards, also same error. 6 different cards did not work. The cards are all issued from the same country as my Country/Region in my account (Egypt). There are no other methods of payment available through the app/website. The only option is via Credit Card. And the problem is obviously from EA's end cause the cards are working in different platforms (I tried to verify). I tried seeking help from the online chat, they told me they can't help and left the chat 2 times today. The last one advised I find help here. At this point am contemplating moving on from EA and it's never ending problems.