The IDEAL payment option no longer available. Why?
I always (and until the last kits) paid with the Ideal option within the EA app. It's gone now. Why is that? I can't use any of the other payment options offered. I'd like that option back, please. I don't know why EA removed it, didn't see any news about it. It's just gone. I wanted to pre-order Life and Death and now, I can no longer get anything so. Put it back, please EA!
Issue with making purchases using the same card on multiple accounts
Same payment method on multiple Accounts | EA Forums - 7610431 EA_Barry As I mentioned before, it is permissible to use the same credit card on more than one account, and I did that, but despite that, my credit card was banned from your system. I spoke to support via chat and reviewed the following link, but it was not helpful for my problem. https://help.ea.com/in/help/account/troubleshooting-payment-issues/ I also checked the bank's application and there were no rejected transactions. I also spoke with the bank's customer service and there were no transactions that occurred on your part for the bank to reject or accept. I used my credit card on your website on more than one account and then it was blocked from payment and I asked my friend to use his credit card and he paid normally twice and then it was also blocked from your system. Please help me. Attached are photos of the problem when adding the card or trying to pay with it. Thanks
We were unable to verify your credit or debit card. EA PLAY PRO
I have been using the EA Play Pro annual membership since 2023. I did not change my saved card or anything. I can't pay through the EA app or the website. Both give me this error: We were unable to verify your credit or debit card. Please check your payment details and try again. I tried a 2 more credit cards that I use to pay for steam, both gave me the same error. I tried used 3 debit cards, also same error. 6 different cards did not work. The cards are all issued from the same country as my Country/Region in my account (Egypt). There are no other methods of payment available through the app/website. The only option is via Credit Card. And the problem is obviously from EA's end cause the cards are working in different platforms (I tried to verify). I tried seeking help from the online chat, they told me they can't help and left the chat 2 times today. The last one advised I find help here. At this point am contemplating moving on from EA and it's never ending problems.
