Games not showing up
I just recently bought the sims 25th birthday bundle and when I go to my ea library to download the games it’s not there I’ve restarted the app, logged out and even reinstall the app. Can you please tell me how to fix it
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5 Replies
Im having the same problem to. Just posting here incase you get some feedback.
- EA_Pulsar
Community Manager
Hi there,
Thank you for bringing this issue to our attention. Our team has reviewed everything, and it should be resolved now. Please restart the EA app and log back in. If you have any further questions, feel free to let us know in the comments. that didn't work.
I have the same problem, when I log in to EA APP the game isn't there I can't install it, when I log to my account the game is purchased (I even have an email confirmation).
That didnt work for me either. I restarted, clean cached, fresh install, prayed to Jesus, Prayed to SIMS Winter Santa and nothing. I am just finally getting my free like add kits for SIMS 4 but nothing else. Also when I click the bundle in the EA App it takes me to SIMS City that isn't currently out.
