Ultimate Team bloqué sur Nintendo Switch
Bonjour EA Support, Je joue à EA Sports FC 26 sur Nintendo Switch. Ultimate Team ne fonctionne pas depuis plusieurs jours. Mon abonnement Nintendo Switch Online est actif. Mon compte EA est vérifié et connecté à ma Switch. Les autres modes fonctionnent normalement. Merci de vérifier mon compte Ultimate Team et de m’aider à récupérer l’accès. Merci. Edit: Moved thread to French language FC 26 forums. -CMConnessione ai server sempre mancante
Praticamente è da 3 giorni che tutte le volte che provo ad accedere alla modalità online del gioco mi da un errore, anche se la connessione è ottima, ho l' abbonamento Nintendo switch online attivo e ho pure già fatto a l'accesso al mio account, accettando tutti i termini di servizio, come posso sistemarlo?
Support Process Question: EA Help vs EA Forums
Dear EA Sports, I was advised by the EA Sports Support team (EA Help) to raise my concerns and issues with the game on the EA Forums, and I was assured that developers and relevant teams are active here. However, despite creating multiple posts outlining my concerns, none of them have been acknowledged by EA staff. I have worked in a corporate environment for over 25 years, and I must say that this level of communication falls well below the standard one would normally expect from a customer support structure. What I find particularly confusing is the process itself. EA Help, which is meant to support customers, redirects players to these forums to raise issues. Yet once customers follow that direction, it appears that no meaningful engagement takes place. From a customer perspective, this creates a situation where players are effectively moved from one support channel to another without their concerns actually being addressed. The only time I received a response was when a post included a three-letter word that apparently violated forum rules. That post received attention immediately, yet the actual concern raised in the post was not addressed in the response. This sends a rather unfortunate message that moderation is active, but meaningful engagement with the issues themselves is not. As a long-standing customer, this is disappointing. I have been playing EA football titles since the very first FIFA, well before the PlayStation era, and I have remained a loyal player for decades. Because of that, I find it difficult to understand why concerns raised by players here receive so little acknowledgement. I fully understand that companies must be careful when responding publicly. However, complete silence is also a response, and it is not a particularly reassuring one. If EA Help directs players to the forums, then the forums should function as a place where issues are at least acknowledged or discussed. Otherwise, the process risks appearing circular — players are redirected to the forums for help, but once they arrive, no help is provided. I would respectfully ask that this process be reconsidered, and that concerns raised here receive at least some level of acknowledgement from the relevant teams. I have earned badges and profile levels on this forum over time, but those are secondary. What matters far more is meaningful communication with the player community. Could EA staff please clarify whether posts raising gameplay concerns are reviewed and whether players can expect responses here? For clarity, could a member of the EA community team or moderation team please confirm whether gameplay concerns raised on this forum are reviewed by the development team, and whether players should realistically expect feedback or acknowledgement when such concerns are raised here? Understanding how this process works would be very helpful for players who have been directed here by EA Help. Thank you for your time and consideration.Ultimate Team bloqué sur Nintendo Switch
Bonjour EA Support, Je joue à EA Sports FC 26 sur Nintendo Switch. Ultimate Team ne fonctionne pas depuis plusieurs jours. Mon abonnement Nintendo Switch Online est actif. Mon compte EA est vérifié et connecté à ma Switch. Les autres modes fonctionnent normalement. Merci de vérifier mon compte Ultimate Team et de m’aider à récupérer l’accès. Merci.Input delay
Again my players become stupid delay in everthing defenders not sprinting player movements like snails playsyles invisable during game my players with bruiser and anticapate never uses them during matches opponents gameplay very fast mine was very slow and delayed passing going straight to opponents how i have a player with 95 rated pass accuracy and tika but unable to pass to correct team mates toty fullbacks playing like bronze cards or worse bastoni has all the required playsyles to be a monster defenders in game used none of playsyles and played worse than a bronze card petit 91 rated season pass card but played worse than bronze card used none of his playsyles in game 94 rated ronaldo not sprinting fast and dribbling into opponents instead of around them i have spent so much money on this game only for my playera to play below their attributes and input delay defenders not tracking opponents runs and moving slow and often running out of position the Ai ia doing this thing were it stops performing for my team and doing everthing for the opponents i need to quit this game permanently nothing works properly hold down sprint and my player barley jogs makes no sense my Ai when defending runs out of position impossibe to defend when im not allowed will be quitting soon this game is a disgraceOnly in rush
Hello I keep getting unable to communicate with servers message once we have all selected our players in rush and then goes back to event selection screen. Can you advise please. Playing on a switch 2 and I have deleted and redownloaded both switch and switch 2 version with the same problem. But I can still play rivals, and other online match types. Kind regardsI have a problem with the intro evo1,evo2 and can’t activate market.
l had trouble completing the evoliton for intro evo. i had done both evo1 and evo2 at the same time. the players I did the evolution on were in the evolution tab for a few days then they disappeared completely. i didn't even get the reward to the basic evoliton to be able to activate the market spirit to be able to buy players and it had been two weeks i thought it would be fixed but nothing happened in the game yet. I can't even find the rewards tab it disappeared completely. Please can i get help I cant play the game anymore i had it soo rough to know i can’t do the evolution and get to open the market .