I see that many people have different issues after today's update of the game. Mine was that the game just simply shut down in mid-play, no questions asked so to speak. I've restarted the game and all my progress was of course gone, had to do it all again.
On another EA forum, someone posted Sims 4 quit working and can't load game after update. Me and one other person said me too. Why isn't everyone posting about this messed up update?
Lolita_Nocturna Please provide a dxdiag. Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
On another EA forum, someone posted Sims 4 quit working and can't load game after update. Me and one other person said me too. Why isn't everyone posting about this messed up update?
Probably because it's not messed up for everyone, just a small-ish subset of players. If you personally would like help, please describe your issue in more detail, and provide a dxdiag as well.
Mine updated fine, after I opened it and hit resume then it just kept going to show all residential worlds for me to pick one. After I picked it and a household, it returned to picking the worlds. I tried multiple repairings, uninstalling and reinstalling, and did a dxdig. It said everything was fine. I do not what to do. Help please.
Here is my dxdig.
nikolinaj Please try a new save, for comparison's sake, and let me know whether you can play there.
If you get an error code when trying to load a household in the old save or the new one, please post a screenshot of that as well.
And I would like to see a full dxdiag, saved as a .txt file. You can attach it to your reply using the paper clip icon.
nikolinaj Your dxdiag lists a few generic Windows update errors, so please run a couple of basic checks of your Windows system files:
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Please let me know whether a new save works, and whether you get an error code when trying to load your current save. I see some details in your dxdiag that might be issues, but nothing definitive, so this could be a save or game issue rather than a computer issue. I don't want to waste your time addressing potential system issues if they're not causing problems with Sims 4.
