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Madden Crashes on Splash Screen
Issue Summary Problem: Madden NFL 25, purchased and launched via Steam, fails to start properly. The EA App briefly opens with a message: "Some Features have been disabled because the EA app Launched from another application", then returns to the EA App home screen. After each failed attempt, verifying game files in Steam always reports 3 files missing, even if reacquired in previous attempts. Steps Taken to Resolve Validated Steam Files: Verified the game files repeatedly, but Steam always reports 3 files missing after each failed launch. Performed Clean Installs: Fully uninstalled and reinstalled both Madden and the EA App. Deleted residual files from the installation directories before reinstalling. Checked Account Linkage: Verified Steam and EA accounts were linked correctly, including unlinking and re-linking them. Granted Permissions: Set Madden and EA App folders to Full Control for the user account. Launched both Madden and the EA App as Administrator. Disabled Overlays and Firewalls: Disabled the EA App overlay and ensured Steam's overlay was off. Added exceptions for the EA App, Madden, and Steam in the Windows Firewall. Adjusted Compatibility: Forced Madden to run in Windows 7/8 Compatibility Mode. Repaired Anti-Cheat: Reinstalled the anti-cheat system (EAAntiCheat.GameServiceLauncher) from the Madden installation folder. Monitored Logs: Observed that Link2EA.exe and EASteamProxy.exe launch momentarily, but Madden fails to stay running. Environment Details Platform: Windows 10 Purchased Through: Steam Error Behavior: EA App shows "Some Features have been disabled because the EA app Launched from another application" Then fails to load game. Additional Notes Attempts to launch Madden directly from the EA App result in similar behavior. The issue appears related to how Madden communicates with the EA App when launched via Steam, potentially involving file integrity or anti-cheat. ^^^ This is my best guess after the last day or so of troubleshooting with friends, ChatGPT and EA support.Solved16KViews3likes759CommentsGame crashes in Superstar mode after the last update
Product: Madden NFL 25 Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 What is your gamertag/PSN ID? lor-_-Jiffy Date/time issue occurred 09/03/24 What type of issue do you have? Crash/Freeze Which mode has this happened in? Superstar Summarize your bug It crashes every time I play my playoff game in Superstar How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Play a league game What happens when the bug occurs? Game crashes What do you expect to see? I just want to play the mode with no issues Why do y'all do this to me? First, you remove my favorite option from franchise mode (player career option), then you make no real improvements to Superstar (Dreads coming out the helmet, player card, etc), now revamped passing (which I love) is finally added and the only mode I play on this game becomes unplayable after I was genuinely excited to play for the first time in a week. I cleared the cache, rebuilt my database and nothing is fixing the issue; I'm so close to asking for a refund and never buying Madden again. CM: Edited to update thread title to improve visibility.SolvedJiffy02066 months agoSeasoned Scout5.4KViews23likes366CommentsMadden 25 stutter and frame rate drops
I didn't have this problem with Madden 24, but right now I'm getting frame rate drops in game and consistent stuttering during gameplay. I am running with a NVDA 4070 GPU. I go to low rendering quality and get a bettter fram rate ands a little less stutter but I should be able to run the game on high with my 2560x1600 resolution. What can I do to resolve this? Im also on PC with an ASUS ROG Strix PCSolved5KViews0likes26CommentsCannot Play Madden 25 because I cannot log into my EASports account
I buy Madden 25, I wait forever for it to download, and then I try to play, but cannot because it keeps telling me my login credentials have expired. I have reset my password multiple times, I've tried to manually link my xbox account, and it says I cannot link to it because only 1 account per lifetime or something. I just want to play this game that I paid for, I've never had this issue in my life. I'm 38 years old, and I've bought every madden that has come out since 95, but this is making me want to never ever buy another one. It's ridiculous for me to have to log into my ea account just to play the game. Can anyone help me? I've already reset the password, I cannot find any place to contact support, I am a computer programmer so it's not like I'm some old man that doesn't know anything about how to navigate the internet. I don't understand why the game doesn't at least ask me for log in and password, could at least give me the option to attempt to log in.Solved3.9KViews0likes7CommentsEA Server Connection Issues
Hi, I recently purchased Madden 25 for my PS5. Things were going well when I started. However, since after midnight on Saturday 17 August (AEST) I received an error message: "The EA servers are not available at this time. Please try again later." Can I please have a resolution for this, as it is almost 72 hours. I look forward to receiving a reply. Kind Regards, Jeff3.3KViews1like28CommentsMadden 25 CE 108255-1 Error Code
I just got this game for my birthday. I have it on ps5 on a disc. When I install it onto the ps5 the game won't even load to the menu. The ps5 is on the most recent software update and madden game is also updated to version 1.006.000. The CE 108255-1 error screen comes up immediately when trying to load the game. I followed all the support steps provided on the Sony support page. I've tried uninstalling it and reinstalling it. I've gone into safe mode and rebuilt the database, that didn't work. I factory reset my ps5 and reinstalled it and it still comes up with the CE 108255-1 error. haven't been able to even reach a loading screen let alone a game menu. what's the deal?notlincecum6 months agoSeasoned Novice2.7KViews7likes38CommentsMadden 25 not launching
I had this issue for madden 24 as well but when I attempt to launch the game it loads for a second then crashes and says something went wrong. I also have UFC 5 and that game runs no issue. I got the early access to not be allowed early access. On PS52.4KViews0likes15CommentsUnable to access Madden 25 Ultimate Team
Madden is down What is up with EA they can never get things right. This has been going on for years now, always same issues. Solo battles has been mess up for last few weeks now unable to play all you see is rank, top players. I am trying to finish season 2. I am at 49 1/2 then it goes down what a surprise so guess I am not going to be able to complete it (CM: Edited to add more context to thread title)Dirtestplayer4 months agoNew Rookie2.3KViews1like17CommentsNeee help logging into EA server on Madden 25
I cannot link my Xbox account to the ea server to sign in, haven’t played in 5 years, when I try signing in, it pops up a QR Code on the screen, I followed instructions and resetted my password, nothing happened, then when I tried going to connections and linking my EA account to the Xbox platform. It says that it can’t and that it’s already linked and shows me a weird message. I just spent $70 on madden 25 today and I can’t even go online and play it. Can someone please help me this is getting ridiculous. Theirs also no way for me to contact EA sports or email them that I can find. Just a bunch of help topics that say to reset password that I’ve already tried 6 times. This is very frustrating. Someone please help me .Solved2.1KViews0likes3CommentsCannot connect to ea servers on xbox for madden nfl 25
I've been having issues connecting to madden NFL 25 servers ever since the game launched. I've done everything, reset router, reset ip address, port forwarding, factory resetting the Xbox, reinstalling the game, i even went to a friends house to test if its my account and it is. My internet is not the issue because i can play every other ea title with no problems at all, only when i play football. I had my buddy log into his account on my xbox and he was able to connect to the ea server but when we switch to my account, the server error popped up saying they were not available. we signed back into his account and the game immediatly connects to the servers. i need you guys to fix my account!!!!!2KViews2likes19CommentsHow do I get help with a technical issue in Madden NFL 25?
Hello, Madden NFL Community! Welcome to the Technical Issues board! We want to get you back on the field as quickly as possible. Understanding the info we need from you can help us execute our game plan. You play the offense. We'll play the defense and help tackle the problem you're facing. Before anything else, we want to make sure you're looking for help in the right place. Sometimes it can be tough to tell the difference between a technical issue or a bug. Read on for some tips on how to spot the difference. Technical issues are problems that can often be solved with some troubleshooting. Check below for some common examples. Examples of Technical Issues Connectivity (disconnections, lag, unable to access account) Account issues, change email/password/security question etc. Account action/banned Trouble installing the game Bugs are problems you can't fix by yourself or with the help of our support team. We'll usually need to replicate the issue ourselves, then we can start working on a fix. Sometimes a patch or update to the game will be needed to apply the fix. It would be best to report issues like this over at the Bug Reports board. Check out the examples below. Examples of Bug Reports Audio Problems Crashing/Freezing while playing a certain game mode Exploit Gameplay Before you post, be sure to use the search bar to see if anyone has already posted about the issue you're seeing. Searching for key words might help you find a thread where your question may have already been answered. If you're ready to make your post, we have a few things we ask you to keep in mind: Be as detailed as possible! Include the platform you're playing on. Let us know how long the issue has been happening. Give us a heads up on any troubleshooting steps you've already tried yourself. Share as many specific details on the issue as possible. This can include: Any error codes you're getting Where exactly the issue happens in-game The name of the specific Challenge, Set, Player, etc. that's giving you trouble If you need some tips on troubleshooting some common technical issues, here are a few steps we recommend taking first: Experiencing lag, disconnections, or trouble connecting to the servers? Connection Troubleshooting Advanced Connection Troubleshooting Having an issue on PC? Make sure your PC meets the minimum system requirements for Madden NFL 25. If you're running any third party programs or overlays in the background, try disabling them before launching the game. You can also Clean Boot to narrow down if something specific is conflicting with Madden NFL 25 or the EA app. For more info on how to set up a Clean Boot check out the EA Help website. PC graphics troubleshooting Are the steps above not helping? Please be sure to include a DxDiag in your post. Having an issue on an Xbox console? A good place to start with Xbox troubleshooting is power cycling your console. This can help with many of the most common issues we see. This process doesn't erase any of your games or data. How to power cycle your Xbox console: Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely. Unplug the console’s power cable. Wait 10 seconds. Important: Be sure to wait 10 seconds. This step resets the power supply. Plug the console power cable back in. Press the Xbox button on your console to turn on the Xbox. Having an issue on a PlayStation console? Power cycling is usually the best place to start with PlayStation troubleshooting. This can tackle most of the common issues you might run into. How to power cycle your PlayStation console Touch the power button on the front of the PS4/PS5 for at least 7 seconds (until the system beeps twice). Turn it back on after 5 minutes. Launch the game. Tip: If you're using an external hard drive for your console, whether or not it's for Madden NFL 25, make sure all of the game updates are saved to the same storage drive. If the files are located on different drives it could cause errors or performance issues. If you have the game saved to an external storage drive, reinstalling it on the internal drive might help with crashes or errors. Thank you for playing Madden NFL 25, and for visiting us here on the forums!EA_Kent6 months agoCommunity Manager2KViews2likes0CommentsEA Anticheat service enountered a service error
Hello, I have tried running the EA Anticheat installer to try to assist with this issue and it keeps telling me "Invalid game directory" when I have attempted to update it. I have also tried reinstalling the Anticheat but it fails when it gets ti ResourceExtract every time, everything else shows successful At this point I am completely unable to get into the game at all1.8KViews0likes11Comments- 1.8KViews0likes1Comment
DirectX 12 Error in Madden NFL 25
Hello EA Community, I'm experiencing a persistent DirectX error when playing the newest Madden NFL 25 on my PC. I've tried several troubleshooting steps, but the issue still persists. Here are the details of the error and what I’ve tried so far: Error Details: Error Message: DirectX function "m_platDevice2->CreatePipelineState(&desc.stateStreamBlob, __uuidof(**&pipeline), IID_PPV_ARGS_Helper(&pipeline))" failed with E_INVALIDARG ("An invalid parameter was passed to the returning function."). GPU: NVIDIA GeForce GTX 1070 Ti Driver Version: 561.09 DirectX Version: DirectX 12 What I've Tried: Forcing DirectX 11 via EA Play Launch Options: Added -dx11 to the advanced launch options in EA Play. No change, the game still crashes with the same DirectX error. Creating a DirectX 11 Shortcut: Created a shortcut for Madden25.exe and added -dx11 to the target path. Launched the game using this shortcut, but the issue persists. Compatibility Mode: Ran the game in Windows 8 and Windows 7 compatibility modes. Checked "Run this program as an administrator." Error still occurs. Graphics Drivers: Performed a clean installation of the latest NVIDIA drivers using DDU. Tried rolling back to an older stable driver version (531.68). The error continues regardless of driver version. Disabling Overlays: Disabled overlays from NVIDIA GeForce Experience, Steam, and Discord. No effect on the issue. Reinstalling DirectX: Ran the DirectX End-User Runtime Web Installer to repair DirectX. Confirmed DirectX 12 is installed and functioning for other applications. Lowering In-Game Graphics Settings: Attempted to manually lower graphics settings by editing config files (e.g., disabling shadows, anti-aliasing, and ray tracing). Could not locate specific DirectX settings in the config files. Reinstalling Madden NFL 25: Uninstalled and reinstalled the game through EA Play. The DirectX error still occurs on launch. System Specifications: Operating System: Windows 10 GPU: NVIDIA GeForce GTX 1070 Ti GPU Driver Version: 561.09 (also tested with 531.68) RAM: 16GB DirectX Version: DirectX 12 Issue Summary: Despite all troubleshooting efforts, Madden NFL 25 continues to throw a DirectX 12 error related to pipeline state creation. Attempts to force the game to run in DirectX 11 have not been successful, and the error persists across multiple driver versions and after reinstalling the game. I’m reaching out to see if anyone else has encountered this issue or has found a solution. Is there a known issue with DirectX 12 compatibility for Madden NFL 25 on certain hardware configurations? Are there any additional steps I can take to resolve this problem? Any assistance or guidance from the community or EA Support would be greatly appreciated. Thank you!Solvederowes55 months agoNew Novice1.6KViews0likes13Commentsmadden 25 connection problems - connection loss + instant reconnect
The connection problems are getting worse every day it seems like. Had 3 tries for my first game in superstar, connection lost every time. Mut is almost as bad: - losing at least 3 games of solo battles per week - solo season is unplayable because of the resets to the lowest rank I don't get it, wifi seems fine, no message from the ps5 about any connection loss. Just an in game message with a kick from the game. But as soon as I land in the main menu, a instant reconnection brings me back in to the mode Anyone else with this problem?1.5KViews5likes3Comments