Recent Discussions
Can Anyone Actually Do Anything??
Hi, I messaged on here quite a while ago as I had received an Auction House ban on 19th March 2025 simply for purchasing points and buying packs. I wanted to try and sell the cards I bought to raise coins to buy the cards, mostly 49ers cards, that I wanted. This was the sole purpose of buying the points. I have asked on here before and been advised to talk to an EA Advisor or submit further disputes. The EA Advisor told me that they couldn't do anything and I should submit a dispute. I have submitted several, increasingly annoyingly worded disputes and received nothing back other than the initial 'thanks, we'll be in touch' emails. The ban is still in place and I lost interest in the game weeks ago due to just repeating the same old daily challenges and not being able to buy or sell any cards for almost 17 weeks, which is the only reason I paid the money. I am now beyond wanting access to the Auction House, as the game is now dead and gone. I am wanting a refund as the very thing I wanted to spend the money for was taken away from me and not returned. I find the level of customer service and lack of response I have had to my numerous disputes, for the exact same reason, extremely disappointing and frustrating. Can anyone please tell me what I have to do to talk to someone who can actually do something to help me out? Preferably with a refund. Not an EA Advisor who will likely just say they can't help. Thanks in advance and sorry for venting.SolvedAPT197722 days agoSeasoned Novice44Views0likes3Comments1.1-1.2 million coins missing. Vanished.
I logged off Sunday night June 15th with somewhere between 1.1-1.2 million coins on my account. Monday, I logged in to only have 32k on my account. No one hacked. No transactions in the auction house (besides an auction that SOLD for 36k! So how the heck do I have 32k coins on my account. More than a decade playing ultimate team and spending real money and I’ve never seen this happen.(The purchases in the auction house in the last picture are from me transferring coins to my little brothers account by overpaying for his players) had roughly 1.8 million before doing that.Solvedmitchlaxbro2 months agoRising Novice100Views0likes10CommentsUltimate team
My ultimate team is locked for some reason and I cant get access too it. thank youSolved1devi92 months agoNewcomer36Views0likes1Comment
Golden ticket must 25
I spent millions of coins on a golden ticket and lost my coins and got banned and didn’t get the card I bought. I was watching videos on this today and it said I people got unbanned got their coins back and got a golden ticket fantasy pack. I got unbanned but still lost most of my coins and didn’t get the pack.Solved93Views0likes1CommentCan’t play ultimate team online
I can do everything right but whenever I try to play head 2 head or even challenges it say “sorry our servers cannot process your request at this time” and it’s been like this for three days now. I tried to see if it was just my account so I made two more accounts and it’s letting me play. So it’s just my main account that I’ve worked so hard for. I’ve tried deleting and reinstalling three times. Restarting my Xbox series x multiple times. And nothing is working. It’s only on ultimate team when I try to play anything online or challenges!!SolvedMicahjoel073 months agoSeasoned Newcomer94Views0likes3CommentsI fixed my lineup issue
I had to downgrade every single player, took every single X factor, ability, chemistry, and position off of every single player in my binder not just my lineup. Closed the game, cleared the cache, came back and opened lineup and got in. I hope this helps some of yall that have been dealing with this issue for weeks. I only delt with it for 4 days.SolvedHayden07133 months agoRising Rookie311Views2likes13CommentsBanned for No Reason
I know everyone says "they didn't do nuffin." The only think I can think of that I did , was post 20 players on the auction house at the same time (for the going rate). I was in the Champion H2H division, not using the Meta. I've opened several support tickets, they say they can't tell me why, after 20 years and thousands of dollar's spent. I will never touch another EA product , I feel I deserve an answer. Is there anyway to get an answer other than this: After thoroughly investigating your account and concern, we again found that we actioned your account correctly after it was found to have violated our User Agreement. We will also be unable to provide any details regarding our internal procedures. Due to this violation, we will not remove the sanction that was applied to your account.Solvedlookiedookie284 months agoNewcomer39Views0likes1Comment⁹Ididnt receive it resart my xbox and close appli ation didnt receive it spend
I didnt recieve nothing point open my gameSolvedTeddy334674 months agoSeasoned Newcomer33Views0likes1Comment
How do I get my On the Clock bonus in College Football 25 and Madden NFL 25?
Happy Draft day, football fans! If you’ve preordered the MVP Bundle, and you’re looking for more info on how to claim your On the Clock Travis Hunter, we’ve got you covered. Read on for more info. College Football 25: You should see the On the Clock pack added to your account in College Football 25 after you pre-order the MVP Bundle. When you open the pack, you’ll be able to choose the position you want for Travis Hunter. Keep in mind, this choice is final. Madden NFL 25: When you pre-order the MVP Bundle you’ll see an On the Clock token added to your account in Madden NFL 25. You’ll be able to redeem this token to claim the Travis Hunter item starting on April 25th at approximately 1:30pm Eastern Time. Please also note that the On the Clock bonus reward is only available until the 29th of April. You will not be able to receive this item if you pre-order the MVP Bundle after the 29th. Hopefully this was helpful, but if you’ve got any questions let us know!SolvedEA_Kent4 months agoCommunity Manager2.2KViews0likes41Comments
Missing All-Star Athletes Welcome Pack
Did not recieve All-Star Athletes Welcome Pack, which includes a All-Star Athletes Upgrade Token along with a PatMcAfee. Me missing one token makes it so that I cannot claim my 98 OVR BND player pack. I grinded for multiple hours to get this pack just to realize I am missing something everyone got. PLEASE HELP, I have contacted EA help and got no help.Solvedjtdace4 months agoNew Novice250Views4likes13CommentsCompromised Account
Hey I just got my account hacked/logged into and banned and I been trying to dispute it for weeks and the only solution EA had for me was to wait more after talking to 3 different assistants is two weeks and to dispute it again. It has to be another way to get it fixed .I even wondered if they could link my two accounts and out my ultimate team on the account where the auction house works but idk can someone help me out.Solved36Views0likes1CommentError when trying to access or edit lineup with All Star Athletes players
Just got hit by the lineup glitch. I removed all players and removed all chems and abilities and still can’t put players in my lineup [CM - updating thread title for clarity and visibility]SolvedPoundGMLegit4 months agoSeasoned Novice1.9KViews9likes102Comments
Errors when trying to edit lineup with Genki Force players
Hey, Folks We are receiving reports from the community that after the Madden server maintenance, they are not able to connect to MUT modes and are being disconnected from the servers while playing or finishing matches. Are you getting the following error while connecting to MUT or during/after a match? Update: The team found that the majority of the logs examined had one or more of the following similarities, which caused the error when trying to modify the lineup or connect to UT. 1. Genki players playing both sides of your team 2. Some upgraded abilities (known issue) causing the issue If you are able to access your lineup, generate a new one. If you get an error while doing this, go to your binder and manually change the players. If you are not able to get into UT or your lineup, log into the Companion app - go into UT - Binder - and manually change them. Remove ANY Genki players and players with upgraded abilities. Save - log into the game again, and see if you can connect.SolvedEA_Shepard4 months agoCommunity Manager1.7KViews8likes106CommentsPs4 line up error code after obtaining All Star promo players.
After obtaining All Star player on ps4 making changes to your team line will receive a 'unable to process request" error code and get booted to the main screen. This may have something to do with all star players receiving extra ability buckets that the ps4 doesn't support. My guess but it's freezing many players accounts.Solved127Views1like3CommentsDaily Objective error Our servers cannot process your request
I've been unable to play Madden Ultimate Team for nearly a week. Every challenge throws an error "Our servers cannot process your request at this time. Please try again later." I can't access any of the events which obviously means none of the Daily Objectives can be completed, and the main enjoyment for me is building my Madden Ultimate Team through the events. My hope was once Season 7 kicked off the issue would be resolved, no chance, still unavailable, still the same error. Any ideas or perhaps some guidance on what is wrong or when this may be resolved? I'm way behind due to the issue. Thanks! Madden NFL 25 on PS5SolvedThe_JaJulz_McFly5 months agoSeasoned Newcomer117Views1like5CommentsAbility not working if player ever gets removed from lineup
I have now had two quarterbacks that I have bought for additional hot routes for and they stop working if they are taken out of the lineup for any reason and start again. For example: Sam Darnold has four additional hot routes Justin fields gets upgraded and when best lineup generates Darnold gets benched Manually start Darnold and I am missing the additional hot routes ability this is getting old as I have now bought a better qb to get the ability back just for the same error to occur. @EA please adviseSolvedjamesctolson5 months agoSeasoned Newcomer21Views0likes1Comment
Daily Objectives
first day of the season 7 stuff and I am not getting the rewards for completing all 3 objectives...any idea on a fix?SolvedTheNameIsLuke5 months agoNew Rookie207Views4likes19Comments
