Forum Discussion

10 Replies

  • QueenGarrie's avatar
    QueenGarrie
    10 months ago

    I have tried taking the sims folder and putting it on my desktop and the game still wouldn’t launch. 

    I've just skimmed through the other things in your linked article and I haven’t tried all of those, so will have a look when I can get to my laptop later. Thanks for the advice. 

  • QueenGarrie's avatar
    QueenGarrie
    10 months ago

    Hi. So I have just tried all of the things on the link that I hadn’t done previously and the game still doesn’t launch. Just bounces in the dock and then closes again. 

  • QueenGarrie's avatar
    QueenGarrie
    10 months ago

    Never mind, I just tried taking the sims folder out and putting it onto the desk top again and the game launched. I’ve added my saves back in and it still works. I think I will leave it as that rather than risk putting something back that might crash it again. 

    I don’t have mods/cc so with saves back in it’s exactly the same game. Thanks for your help. 

  • QueenGarrie's avatar
    QueenGarrie
    10 months ago

    Problem has started again!  I have gone through all these steps again twice, as well as restarting my laptop and now it's not fixing it.  

    This is so annoying and I cannot find any other suggestions for fixing it.  If anyone has any ideas I'd be massively grateful.  

  • QueenGarrie's avatar
    QueenGarrie
    9 months ago

    It's a MacBook Air (M1, 2020), running macOS Sonoma 14.6.1

    I have checked for updates and my software is the most recent available.  

  • QueenGarrie's avatar
    QueenGarrie
    9 months ago

    My storage is about half used.  I had downloaded a couple new kits the day before it stopped working again, but I used it that day with no problems.  

    I have tried the game repair a couple of times.  

    Starting to feel like it might be a bigger problem - I have noticed that a few posts are on here with the same problem since moving from Origin to the EA app, so maybe it's that?  

    I am honestly at a point of giving up on it though - it is so frustrating.  

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    9 months ago
    @QueenGarrie

    It may well be a bigger problem but pinpointing the cause is difficult. It isn't affecting every Mac user.

    I have the game installed on 4 different Macs and it works on all of them - different models, different OSs all now using EA App.

    I play a vanilla game with no 3rd party content and have all the Packs and Kits to date.

    I'm in the UK.

    I do not run antivirus or have a firewall enabled. I do have a pi-hole on my home network.

    The game and EA App have Full Disk Access on all the machines.

    Explaining all this in case you think your setup differs in any relevant way 🙂