http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
This is the link I was given before. This didn't work. My error was still there afterwards, maybe I did something wrong or maybe my issue is deeper than just troubleshooting/resetting my game.
Did you check your security software if it's not blocking the connection ?
Don't know that but check if there's a quarantine or a place where you can add exceptions and add thesims.com and origin.com as well as ts4.exe and origin.exe
You probably do or the game won't run at all. It might be just called ts4 and origin without the exe.
Community Manager
