Re: Can't Find A Match On Xbox One

Yes, just checked it and still can't join a match.

@jmhuber16 Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?

Any news on connection to ea servers timed out on Xbox. It has been like that since launch for me. Almost every match I freeze and that error message comes up. Only in mid game. Any news on a update would be appreciated I have literally tried everything you could imagine. 

And I have already did the tip above about ten times and it still isn’t working.

I have no problem in title screen or launching or joining with friends but in the middle of the match it just freezes and timed out message appears.love the game and ready to drop some cash on this game but hard to when I can’t finish a match. 

Nope, that didn't fix it. 

@Dlambert1986 @jmhuber16 Please run the UO trace in these steps http://bit.ly/ConnectivityBTS under "Test Your Connection" and post the results so we can determine the cause of the connection problem.

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 10.0.0.1 1 1ms 1ms 0% 102 / 102 0ms / 22ms
* Unknown Host * 96.45.242.1 2 3ms 3ms 0% 102 / 102 2ms / 23ms
tsc-stmary.bright.net 209.143.41.69 3 3ms 4ms 0% 102 / 102 2ms / 26ms
worth-tsc.bright.net 209.143.41.65 4 7ms 7ms 0% 102 / 102 5ms / 31ms
5-2-1.bear1.Cincinnati1.Level3.ne4.15.99.241 5 16ms 17ms 0% 101 / 101 15ms / 44ms
* Unknown Host * 0.0.0.0 6 0ms
* Unknown Host * 4.79.23.202 7 27ms 27ms 0% 101 / 101 25ms / 43ms
* Unknown Host * 159.153.92.10 8 26ms 26ms 0% 101 / 101 25ms / 41ms
* Unknown Host * 159.153.92.94 9 27ms 28ms 0% 101 / 101 26ms / 54ms
easo.ea.com 159.153.64.173 10 27ms 27ms 0% 101 / 101 26ms / 49ms

@jmhuber16 Looks good. 

Since you have already tried the most common steps I recommend these more advanced http://bit.ly/21BYx1C steps to see if they resolve the issue. 

i have tried everything and went back and tried to join another match. It said that more people are in the queue but i still didn't join a match.

@jmhuber16 That's really odd. Are the privacy settings set to Adult Default on this account?

Yes.

@jmhuber16 Okay, please reach out to an advisor at http://bit.ly/EA_Contact_Us so we can get this looked at and potentially try to recreate this on our side. 

This Really doesn’t work and it makes me not want to play the game. And it’s September and you still have this problem 

The fact is that after trying every single  support step/EA Customer help, they don't seem to acknowledge that this is a problem affecting a variety of players. 

 This is happening to me and it is rediculous