Can't Find A Match On Xbox One
Everytime my buddy and I go to start a match, it says anywhere from 2-6 players in queue and never puts us in a match. Not sure what the problem is. Thanks.
Forum Discussion
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 10.0.0.1 1 1ms 1ms 0% 102 / 102 0ms / 22ms
* Unknown Host * 96.45.242.1 2 3ms 3ms 0% 102 / 102 2ms / 23ms
tsc-stmary.bright.net 209.143.41.69 3 3ms 4ms 0% 102 / 102 2ms / 26ms
worth-tsc.bright.net 209.143.41.65 4 7ms 7ms 0% 102 / 102 5ms / 31ms
5-2-1.bear1.Cincinnati1.Level3.ne4.15.99.241 5 16ms 17ms 0% 101 / 101 15ms / 44ms
* Unknown Host * 0.0.0.0 6 0ms
* Unknown Host * 4.79.23.202 7 27ms 27ms 0% 101 / 101 25ms / 43ms
* Unknown Host * 159.153.92.10 8 26ms 26ms 0% 101 / 101 25ms / 41ms
* Unknown Host * 159.153.92.94 9 27ms 28ms 0% 101 / 101 26ms / 54ms
easo.ea.com 159.153.64.173 10 27ms 27ms 0% 101 / 101 26ms / 49ms
EA_Cade
Community Manager
Community Manager@jmhuber16 Looks good.
Since you have already tried the most common steps I recommend these more advanced http://bit.ly/21BYx1C steps to see if they resolve the issue.
i have tried everything and went back and tried to join another match. It said that more people are in the queue but i still didn't join a match.
- EA_Cade
@jmhuber16 That's really odd. Are the privacy settings set to Adult Default on this account?
Yes.
- EA_Cade
@jmhuber16 Okay, please reach out to an advisor at http://bit.ly/EA_Contact_Us so we can get this looked at and potentially try to recreate this on our side.
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