Forum Discussion

eightball9386's avatar
7 years ago

Pixelated stream on ps4

Why is it when I steam straight from ps4 to YouTube or twitch the stream while moving goes pixelated/blocky looks perfect at home screen it's just while moving. Under is link to one of my stream any help would be appreciated. 

  1. https://youtu.be/Xb0lnB-SWfU

1 Reply

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Hey, @eightball9386 

    A lot of this can be really dependent on the quality of connection you have in order to stream games without experiencing any pixelation/buffering. First thing to try when you're seeing this is a simple reboot of the modem/router. Have you tried unplugging it for about 5 minutes so you establish a fresh connection to the servers? We have some great steps in the links below I recommend taking a look at. A power cycle with the PS4 can always clear up some funky issues with games too.

    Basic Connection Troubleshooting

    https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

    Port Forwarding

    https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

    Power Cycle the PS4

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.