Forum Discussion

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Re: INVALID_POINTER_READ_c0000005_r5apex.exe game crash

@hexerxhacker 

Thanks for the update!

It seems like it might be an issue with an NVIDIA driver. Have you tried a clean reinstall of your NVIDIA driver to see if that helps? 

6 Replies

  • @EA_Kent I tried it, NVIDIA audio & graphic driver had been reinstalled by DDU, but recently my computer still appeared some BSOD when I played, like Memory management by Easyanticheat.sys and irql_not_less_or_equal by ntoskrnl.sys, etc.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @hexerxhacker 

    Hmm, got it. 

    Do you have any Autodesk software installed at the moment? I've seen some cases where Easy Anti-Cheat and Autodesk apps run into conflicts that can lead to BSODs or other crashes, so I'm curious if that's what is happening here as well. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @hexerxhacker 

    Gotcha, thanks. 

    Have you tried repairing or reinstalling Easy Anti-Cheat itself to see if that makes any difference? For more info on how to repair/reinstall check out the Easy Anti-Cheat website

    Let me know how that goes when you've had the chance to give it a try. Thanks again. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @hexerxhacker 

    There is something else I'm curious about. What happens if you log into Windows through a different Admin account? I'm curious if these crashes are still happening, or if it's strictly just this user account. 

    If you need more info on how to set up a new Admin user in Windows check out the Microsoft Support site. Let me know how it goes if you're able to give it a try.