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@EA_Kent I tried it, NVIDIA audio & graphic driver had been reinstalled by DDU, but recently my computer still appeared some BSOD when I played, like Memory management by Easyanticheat.sys and irql_not_less_or_equal by ntoskrnl.sys, etc.
- EA_Kent4 years ago
Community Manager
Hmm, got it.
Do you have any Autodesk software installed at the moment? I've seen some cases where Easy Anti-Cheat and Autodesk apps run into conflicts that can lead to BSODs or other crashes, so I'm curious if that's what is happening here as well.
@EA_Kent I have no any application installed about Autodesk.
- EA_Kent4 years ago
Community Manager
Gotcha, thanks.
Have you tried repairing or reinstalling Easy Anti-Cheat itself to see if that makes any difference? For more info on how to repair/reinstall check out the Easy Anti-Cheat website.
Let me know how that goes when you've had the chance to give it a try. Thanks again.
- @EA_Kent I tried, but it seems not working.
- EA_Kent4 years ago
Community Manager
There is something else I'm curious about. What happens if you log into Windows through a different Admin account? I'm curious if these crashes are still happening, or if it's strictly just this user account.
If you need more info on how to set up a new Admin user in Windows check out the Microsoft Support site. Let me know how it goes if you're able to give it a try.
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