EA_Illium
EA Staff (Retired)
EA Staff (Retired)Forum Discussion
17 Replies
- @EA_Illium Thank you so much for replying to me. I am on xbox series x
did you play a few more and get him? im close to the reward but heard that works
Yes I tried that as well. EA is just screwing me right now.
EA_Illium- @EA_Illium Still missing talk to the big dawgs and get this figured out. I finished this house rules last monday.
- EA_Illium
Hey @Joshie_2124 @GrantKrajeski2
Thanks for updating the thread and letting us know what you are running into.
To confirm have you already reached out to our support to take a look at your account?
Cheers!
who exactly do I need to contact? I spoke with an EA rep and he told me to wait 24 hours I waited that long and still didn’t get him. Can you help me get in contact with who I need to?
I have talked to EA help like 8 times they dont give you an answer at all it is getting ridiculous.
- @EA_Illium EA help is useless get me and Grant some people that we can actually talk to
- @EA_Illium I need to talk to someone on the account management team or something so i can show them my photo proof and they can look at my account and clearly see 250 wins. Talking to random support reps on EA help that have no idea what I am talking about is getting me nowhere.
Same bro I just want answers
- EA_Illium
Hey @Joshie_2124 @GrantKrajeski2
We don't have a direct line to reach out to, our support can be contacted by creating a support ticket on the help site.
If they advised you to wait 24 hrs and the reward still has not appeared you should be able to resume your case or try creating a new one with the steps below:
- Go to the EA Help homepage.
- Select College Football 25
- Select the See all help topics
- Select the option I'm looking for something I earned
- You should be able to choose from Chat or Email (options can vary)
Cheers!
- @EA_Illium Yeah it doesnt even let me email them lol. This support is a joke
I would just like to have access to the card I worked so hard to unlock I’ve talked to 3 different EA members and nothing has changed. Please help us
I have like 8 cases with ea help lol they dont have a clue what they are doing.
Me to
Here we are 2 weeks later and he’s still missing for me, I just want help
