Hi! What's up? If you are on a PC or MacBook, you can either repair the cheat after resetting your game if no cheats are working, or you can shift-click your sim, and then a Command Center will pop up and if you look through the menu, you should find it.
Checking the game for bugs: (repair)
I only know how to reset through Origin if that's how you downloaded the game. You will:
1. Open Origin Platform
2. Sign in if Needed
3.Open your profile from the bottom left corner of the screen
4. Go to owned games
5. Press Sims 4
6. Tap the gear or settings icon
7. Press Repair
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Feel free to contact me! Stay Safe!