Forum Discussion

Hero+

Re: discover university - no roommates + unoccupied dorms

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

Options.ini (or just re-set all your settings manually)
Tray Folder
Screenshots/Videos/Custom music
Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
Custom content like clothing, hair, skins, make up ....
Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

If this doesn't help, please upload your save to google drive or one drive and PM me the link.

4 Replies

Msquared001
6 years ago
@crinrict the reset worked. Thanks for your help!
Stasspac
6 years ago
@crinrict I'm facing the exact same problem, but I'm not sure I completed the reset correctly. Is there a simplified way?
crinrict
Hero+
6 years ago
@Stasspac It's basically rename the folder, start the game, see if it works, if it does, put your stuff back one by one until it doesn't.

As this is solved, it's best if you made your own thread though, stating what you already tried and describing the issue you're facing in as much detail as possible.

Maybe yours is different.
katixbxll
6 years ago
I have this issue but on the Xbox one. Will I follow the same steps or is there a different solution?