@buddhachickdoes this only happen with that one potion, or does she have problems making other potions as well? Do you have any other Sims who can make that potion that are younger in your game or any of your save game files?๐ค
I checked the Bug Reports list and there is no bug report that is similar to yours.
I also checked in my game and I do have a Master ranked Elder, but she isn't very good at potions and doesn't know most of them, including the Potion of Immortality, so I can't test with an Elder as of now.โน๏ธ I do have a Young Adult that is Virtuoso ranked (this is above Master), that is well versed in potions and knows the Immortality potion and has all the ingredients. She was able to successfully brew some. ๐
Are you playing on a console or on a PC or Mac? If you are playing on a PC or Mac do you happen to play with Mods or Custom Content (CC)? ๐ค If you CC or Mods are outdated (which usually happens after EA releases a patch ) then they will cause problems in your game. If that is the case you will have to replace any outdated Mods/CC with versions that are updated to work with the most recent game patch which came out on June 10th.
If you use CC or Mods, please do all of the following:
1) Move the Mods Folder to your desktop
2) Delete the localthumbcache.package file in the game folder. (This is very important!) ๐คจ
3) Fix you game in Origin by logging in and go to Library, then right-click on The Sims 4 and choose the "Repair Game" option from the list. Wait until Origin finishes repairing all your packs and not just the base game, unless you are on a Mac , as then it will just repair the base game.
4) Now, when you turn on your game again, it will create a new mods folder that will be empty. Check to see if your game is now working without mods/CC.
5) Now you can try adding back items from your Mods folder one at a time checking your game each time to see which item is causing your game to not work properly. If you have a lot of items, you can try the 50/50 Method.
The CC creators will usually update the CC items and Mods after these updates, so when you find out which one is the culprit, you can get the updated version from whoever made that item of CC in the first place. You should try these steps any time you have problems in your game to rule out CC/Mods problems. It is the responsibility of the Mods/CC creators to update their items anytime EA releases a patch/update, and it is the responsibility of the people who use Mods/CC to make sure they are using the most recent version.
If the steps listed above do not help your situation, or if you don't use Mods or CC then your problem is caused by something else, possibly a bug that hasn't been reported. However we have to rule out any Mods/CC conflicts first! ๐
Please update us on your situation! ๐