Forum Discussion

Re: [FAQ] Sims 4 Buy a Bundle: Windows and macOS

I have been trying to do the build your own bundle option for months. Frankly im fed up. of the expansions, i don't own 2. Of the game packs i don't own 2. and the stuff, well there's quite a bit of that i still don't own as well. Now i know Growing together was just released so that will take a bit, BUT Highschool Years has been out since the end of July 2022 (currently its march of 2023) and it still wont show up for me. Further more, Werewolves was released early June 2022, and Wedding Stories OVER A YEAR AGO NOW (Feb 2022) and neither of these are available for the bundle as well. Last time i reached out i was told it was a known issue with many individuals and they were working on a solution and i would be contacted with answers but that was almost 6 months ago. I just want some answers as to why these are not being made available for bundling after being available individually for so long when previously i've only had to wait a week or two to bundle the newest expansion/game packs in the Build Your Own Bundle option.

4 Replies

EA_Lanna
Community Manager
3 years ago
Hi @nekobabykate,

We've added your post into the main thread on this. The packs you've listed as not yet owning aren't available to be bundled yet. That would be why they haven't appeared when you've gone to the Build Your Bundle page. There's no information available yet on when these packs can be bundled.

EA_Lanna
LeniceY
3 years ago
@EA_Lanna can you at least tell us WHY they aren't available? The usual excuse is that the packs are too new, but that obviously isn't the case this time, so why can't we bundle the packs. Is it a coding error? Because at this point I have to speculate that since we haven't gotten any new stuff packs that they are basically trying too discourage us from bundling so bundling can slowly be a thing of the past just like stuff packs.
LeniceY
3 years ago
@EA_Lanna There has been minimal to no response in the chat by actual ea personnel. Am I correct in assuming this is an issue that ea has no intention to fix or even address as the only response we have gotten is that the packs are not available (even though some that are not available have been out for a year), yet we get no reassurance that the issue is actually being worked on. I asked you a direct question a couple of weeks ago and received no response I hope someone that actually works for ea will give us some clarification to this issue. And to be clear I am not referring to Growing Together when talking about not being able to bundle I am talking about My Wedding Stories, Highschool Years, and Werewolves. I know it takes a while for packs to be bundled after release, but it has never taken more than 4 months and my wedding stories has been out for a year. At this point I don't care if bundling is being retired, I just want a straightforward answer and to no longer feel completely ignored.
AlexBoyJr
3 years ago
still waiting for a response to the above; without one, it looks like bundling has been retired for packs released in 2022 and onwards. that's ALL we needed to know without you completely ignoring us.