Forum Discussion

Padawan_Flamingo's avatar
5 days ago

EA Help is useless

My Apex account was hacked not too long ago. I got my account back, and the guy helping me said they banned my account to get rid of the hacker or whatever. They said if I request to appeal the ban, I would get unbanned. I request the appeal, denied. I as for help, they told me the same thing. I asked to appeal, but was denied. I've done it four times, and all times, they said I did something against the rules, and they won't appeal it; they send the same premade message every time.  I do not know what I need to do to get my account back, and the EA staff are useless. I asked for them to describe what I did  wrong but the last 2 times its been the same message.

If anyone knows what to do please help.

1 Reply

  • w990917's avatar
    w990917
    Rising Newcomer
    5 days ago

    I'm in a similar situation to you.,I haven't played for three months.,I've long forgotten what the password is.,Tried the password twice and banned my account.,Find customer service twice and still haven't replied to any questions for half a month now.