Help! Account hacked and banned. So frustating!
Help! Anyone. My account got hacked and it got banned because they cheated. I'm so mad, I should have seen it as a signal because the last time I played it, it kicked me out saying my account was logged in another PC but it's impossible since no one knows my gaming info, but I ignored it since I just went online again and it fixed. 2 days later this happens, they even wasted 725 Apex Coins on LB. Worse thing is in the Ban history is clean, nothing there yet. It's frustrating knowing you spent 500 + hours on a game just for someone to hack it and ruin it all.
You will need to speak to our Terms of Service team in relation to any ban @xSlyXrossx.
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
