Solved
My APEX account got Banned due to change IP?
Dear EA customer support team I have recently returned to my home country, and my apex account got banned due to some IP changes, is there any way or anything I need to do to unban my account? pl...
Hey @wusakeyy,
Unfortunately, any EA account sanctions cannot be discussed through the forum, but you will need to contact the Terms of Service department for this.
They will only be able to respond to the email associated with the EA-account.
The process to contact our ToS team can be found here: https://help.ea.com/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA-account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Good luck.
