Forum Discussion

Seasoned Newcomer

1 month ago

Solved

⁠Stuck at 1-10 FPS in Apex Legends while other heavy games run fine⁠

Hi everyone, I’m facing a strange performance issue with Apex Legends and hope someone here can shed some light on it. I just returned to the game today after about a year of not playing it. However...

freezing

lag

updates

EA_Salmon
1 month ago
Hi ZYAGHINNA,

Sorry to hear Apex is dropping to 1–10 FPS even though other demanding games are running normally.

Since you’ve already lowered the graphics settings, selected the high-performance NVIDIA GPU, and verified the game files, I wouldn’t ask you to repeat those steps.

Could you please try the following:

Remove any Steam launch options you currently have, including anything related to r5apex_dx12, CPU priority, thread count, or FPS limits, then launch the game normally.

Open the Apex installation folder, right-click r5apex.exe and r5apex_dx12.exe, select Properties > Compatibility, and enable Disable fullscreen optimizations.

Make sure the laptop is connected to power and set Windows and your manufacturer’s control software to its highest-performance mode.

Temporarily close overlays, monitoring tools, recording software, and background applications.

Perform a clean boot to check whether another service is limiting the game’s performance.

If the FPS is still locked that low, please attach a DxDiag report as a .txt file and let us know whether CPU and GPU usage also remain unusually low while the issue is happening.

Thanks for listing everything you’ve already tested. Hopefully, these checks will help narrow down what is preventing Apex from using the system normally.

EA_Salmon

Community Manager

1 month ago

Hi ZYAGHINNA,

Sorry to hear Apex is dropping to 1–10 FPS even though other demanding games are running normally.

Since you’ve already lowered the graphics settings, selected the high-performance NVIDIA GPU, and verified the game files, I wouldn’t ask you to repeat those steps.

Could you please try the following:

Remove any Steam launch options you currently have, including anything related to r5apex_dx12, CPU priority, thread count, or FPS limits, then launch the game normally.
Open the Apex installation folder, right-click r5apex.exe and r5apex_dx12.exe, select Properties > Compatibility, and enable Disable fullscreen optimizations.
Make sure the laptop is connected to power and set Windows and your manufacturer’s control software to its highest-performance mode.
Temporarily close overlays, monitoring tools, recording software, and background applications.
Perform a clean boot to check whether another service is limiting the game’s performance.

If the FPS is still locked that low, please attach a DxDiag report as a .txt file and let us know whether CPU and GPU usage also remain unusually low while the issue is happening.

Thanks for listing everything you’ve already tested. Hopefully, these checks will help narrow down what is preventing Apex from using the system normally.