Hey huaiwumu,
From what I'm hearing, it'd definitely be worth checking the response to your most recent appeal.
It sounds like good news, thanks for the patience and persistence!
Midnight9746 Thank you for the info! Good to know ToS has the logs – my EA Data Request shows same IP normal sessions on March 7 (attached/redacted), confirming false positive PC switch, not prior compromise.
EA_David EA_Mari – Please escalate to ToS? 1,444h legit + purchases.
Appreciate it!
EA_David EA_Mari – Please escalate to ToS? 1,444h legit + purchases.
huaiwumu They cannot escalate ban related issues as you would need to contact the EA TOS Team yourself.
Midnight9746 Thank you for the update! I understand CMs can't directly handle bans, but hoping one can still escalate to ToS (who has the logs per previous reply).
Attached EA DSAR: same IP normal sessions on March 7 – no cheat flags, clear false positive.
EA_David EA_Mari Appreciate any possible escalation!
Thanks!
Community Manager
