Forum Discussion

Seasoned Novice

2 months ago

Solved

1-Year Wrongful Apex Ban - EAC HWID False Positive (EA ID: huaiwumu)

Hello EA ToS Team, Respawn Support, and Community Managers (@EA_David, EA_Mari), Nearly 1 year has passed since my permanent ban on March 7, 2025, and I've exhausted all 3+ appeals with only autom...

anticheat

EA_Mako
2 months ago
Hey huaiwumu,

From what I'm hearing, it'd definitely be worth checking the response to your most recent appeal.

It sounds like good news, thanks for the patience and persistence!

Midnight9746

Hero+

2 months ago

huaiwumu wrote:
EA_David EA_Mari – Please escalate to ToS? 1,444h legit + purchases.

huaiwumu They cannot escalate ban related issues as you would need to contact the EA TOS Team yourself.

huaiwumu

Seasoned Novice

2 months ago

Midnight9746 Thank you for the update! I understand CMs can't directly handle bans, but hoping one can still escalate to ToS (who has the logs per previous reply).

Attached EA DSAR: same IP normal sessions on March 7 – no cheat flags, clear false positive.

EA_David EA_Mari Appreciate any possible escalation!

Thanks!