Hey huaiwumu,
From what I'm hearing, it'd definitely be worth checking the response to your most recent appeal.
It sounds like good news, thanks for the patience and persistence!
Hey EA_Mako,
Thank you so much for your time, the detailed explanations, and for personally reviewing my case. I truly appreciate that the ToS team investigated it multiple times and ultimately recognized my concerns as valid and justified.
After the email confirmation and seeing "No history" in Penalty History, I was able to log back in and play Apex Legends again. It means the world to me as a player with over 1,444 hours of clean gameplay and investments in every Battle Pass and cosmetics.
Your help and the team's decision have restored my faith in the community. I'll continue playing positively and enjoying the game as before.
Thank you again — you're the reason I can keep enjoying Apex!
Best regards,
First of all, congratulations on getting your account back. I’m sorry for bothering you, but could you tell me what you did to recover your account? My case is quite similar to yours. I was wrongly banned, but my appeal was suddenly closed, and now I don’t know what to do since I don’t even know where to submit a new request
Community Manager
