Forum Discussion

Seasoned Newcomer

1 day ago

Solved

2 EA accounts, Progress for Xbox account trapped on one of them.

I have 2 different accounts, one being a xbox account and one being my pc account, they ended up being on different ea accounts. The problem is that at the time of both of these accounts being made, cross progression wasn't at thing, now i have run into the problem that I cannot have both cosmetics from these accounts. I just want to link my xbox profile to the right ea account, due to the fact that my xbox account is linked to an ea account that hasn't been touched in years and to do that I would be losing the progress I made on that account which is quite a lot of time. Was hoping there was a way around this problem but at this moment, I can't say there is a fix

progress issue

xbox

Midnight9746
1 day ago
DerkCurt If you are wanting to transfer or merge the two EA Account's Apex progresses together, (which the Apex progress is stored on the EA Account it was earned/progresed on), you won't be able to.

The only way to have both PC and Xbox on the same EA Account, is to link Xbox to the PC's EA Account, (unless you are playing on Steam, then you could link Steam to the Xbox's EA Account), which eitherway comes with the issue you've mentioned already since the Apex progress is locked to the EA Account it is stored on:

DerkCurt wrote:
to do that I would be losing the progress I made on that account

EA Help | Apex Legends™ Cross Progression

I had more than one EA Account

If your Apex Legends progress was spread across multiple EA Accounts, then your accounts weren’t merged.

You can use Cross Progression on your separate EA Accounts, but the content from these accounts hasn’t been merged together.

You can’t move progress from one EA Account to another. Unlinking a platform from your EA Account and linking it to another one won’t move your progress.

3 Replies

DerkCurt
Seasoned Newcomer
19 hours ago
While it's not great to here this, I appreciate the responses, I am going to just unlink my xbox account from the unused ea account and link it to my normal account, goodbye twitch prime pathfinder lol.
EA_Mako
Community Manager
1 day ago
Hey DerkCurt,

I'm afraid the issue is just the one you've already recognized in this situation. If you unlink your Xbox from one EA account and link it to the EA account that you use to play on PC, you will lose progress.

The progress you had from playing on Xbox is stored on that EA account, not the Xbox account. If/when you move the Xbox to this second EA account, it will have access to whatever progress/content is on that second EA account (whatever you'd earned on PC) - it will not copy anything from Xbox over to that account.

There is not a way to transfer progress or content between different EA accounts, sorry.
Midnight9746
Hero+
1 day ago
DerkCurt If you are wanting to transfer or merge the two EA Account's Apex progresses together, (which the Apex progress is stored on the EA Account it was earned/progresed on), you won't be able to.

The only way to have both PC and Xbox on the same EA Account, is to link Xbox to the PC's EA Account, (unless you are playing on Steam, then you could link Steam to the Xbox's EA Account), which eitherway comes with the issue you've mentioned already since the Apex progress is locked to the EA Account it is stored on:

DerkCurt wrote:
to do that I would be losing the progress I made on that account

EA Help | Apex Legends™ Cross Progression

I had more than one EA Account

If your Apex Legends progress was spread across multiple EA Accounts, then your accounts weren’t merged.

You can use Cross Progression on your separate EA Accounts, but the content from these accounts hasn’t been merged together.

You can’t move progress from one EA Account to another. Unlinking a platform from your EA Account and linking it to another one won’t move your progress.