Forum Discussion

invslex's avatar
invslex
6 years ago

50-70% Packet Loss On The New Router.

Hello. I have this modem router for about a month and for about a week now i have issues with about 45-70% packet loss on my games. My router is TD-W8961N from TP LINK.

My router stats are:

  DOWNSTREAMUPSTREAM 
SNR MarginSNR Margin
:
9.511.5db
Line Attenuation
:
11.45.9db
Data Rate
:
80051011kbps
Max Rate
:
89881020kbps
POWER
:
21.28.6dbm
CRC
:
10 

I have seen the packetloss more on Apex Legends game. I dont see any packet loss with my old modem from another isp i had in the past (0% packetloss) but +20ping on my games.

Things i talked and did on router so far by my own and with my isp:

  • Swap the connection with my ISP from Interleaved to Fastpath (Interleaved ping on europe servers ~80-95, ping with fastpath ~63-77)
  • Add port numbers for the game on port forward.
  • Update to the latest firmware for this modem-router
  • Tried to change the connection type from ADSL2+ to anything else but couldnt get internet work

Screenshots of my settings so far:

https://prnt.sc/rhps63

https://prnt.sc/rhps6n

Ingame Screenshots:
http://prnt.sc/rhpuc9 (TP link router)

https://prnt.sc/rhpwjf (Old ISP router)

I cant understand whats the problem. Isp send a technician on my home today and couldnt find why my router's have this amount of packet loss. 

14 Replies

  • The_Tibber's avatar
    The_Tibber
    6 years ago

    That answer is simple if the only change was the hardware.

    That router is not rated that highly online and people have been having similar issues.
    Get a new router, explain to your ISP to get a different router from them or if they dont have another one just buy one that is better.

  • invslex's avatar
    invslex
    6 years ago

    For about a month, everything was working perfectly. Why should be now a problem?

  • invslex's avatar
    invslex
    6 years ago

    @EzyHawkHey, ty for the answer. Both routers running on the same ISP. Both routers have the same "ISP Settings" on the setup, i hard reset the TP Link like 5 times and test it with the "ISP Settings" that they gave me, its been a week that start those massive packet loss. I dont have clue what else i can do about it. Tried to flashdns many times in the past aswell. 

  • The_Tibber's avatar
    The_Tibber
    6 years ago

    I do not know the longevity of this router, it may have over heated at some point causing reduced performance like other people have had.

    and why would their be a problem now IF no settings have been changed on the router?

  • invslex's avatar
    invslex
    6 years ago
    @The_Tibber I have no clue, it was on a table open and close to windows aswell, i have no idea if it got overheated.
  • brickmortar's avatar
    brickmortar
    6 years ago

    The packet loss stats on the load screen are not reliable ignore them if your fine while playing

  • invslex's avatar
    invslex
    6 years ago

    Well, it seems overall the router has the problem maybe something wrong with the specific one i got. Il return it back when the corona things pass away. Cant find any solution and tp link doesnt even respond to me.

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