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Hasan_Sultan09's avatar
Hasan_Sultan09
Rising Newcomer
4 months ago

800+ on the game and my Account got wiped

I have over 800 hours on the game and one day last year my account got wiped. All progression everything got wiped. Idk how or why it happend and have no explanation. Ea or respawn has not replied to any of my complaints on X/Twitter and I don't know where to directly contact them

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    You can still use the instructions in that article to dispute the action taken on your account.

  • Hasan_Sultan09's avatar
    Hasan_Sultan09
    Rising Newcomer
    4 months ago

    Yeah that's the point. I didn't get banned or anything. My account just got fully wiped. No ban no nothing

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there. Unfortunately, we can't help with bans over the EA Forums. More information on bans, as well as instructions for disputing them, can be found in this article. Thank you.

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