Apex Cosmetics Missing

Hey @YaBoysColorblind,

Progress is stored at the EA Account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This would be why linking the PSN to another EA Account didn't result in those cosmetics transferring over.

Unfortunately unlinking a platform can cause a loss of progress, as called out in the article here. I've attached that below, though it sounds like you may have come across this info.

While re-linking to the original EA Account can sometimes restore access to that progress, that's not always the case. If you've re-linked the original accounts and that still hasn't returned, unfortunately there wouldn't be another way to try recovering the cosmetics.

When you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress won’t transfer over.

That means you’ll permanently lose access to:

• games and game progress
• DLC, expansions, and anything extra you have for your game
• memberships and subscriptions
• in-game purchases.

If you unlink your platform account and link it back to your original EA Account, you may be able to get your stuff back if you still can access the account.

Unlinking risks for Apex players

If you unlink a platform account that you use to play Apex Legends, you might have issues with Battle Pass leveling, item unlocks, and other errors.

Instead of unlinking and relinking a platform account you play Apex on, we recommend starting fresh on a new account.