Forum Discussion

Traveler

7 months ago

Apex crashes in lobby when Ranked/Storm Point is selected - AMD GPUs

After the update, I log into the game as usual, click continue, and after loading, I see the lobby and crash without any error. My PC: AMD Ryzen 5 2600 Six-Core, Radeon RX 570, B450M H, 16 GB RAM ...

crashing

launching

javiRMDLG98

Seasoned Newcomer

7 months ago

Hello,I'm experiencing frequent crashes with the error:

Easy Anti-Cheat: Untrusted system file (?\GLOBALROOT\Device\HarddiskVolume3\Windows\System32\amdihk64.dll)Important note: This crash only happens when Storm Point is in rotation. The game runs fine for several hours on World's Edge and Olympus without any issues.My setup:GPU: AMD Radeon RX 580 2048SP

AMD Driver tested: 24.1.1 (also tried 25.8.1)

Already performed: Full DDU clean install in Safe Mode, Easy Anti-Cheat repair, game file verification multiple times.

The issue started after a recent update and seems to affect other AMD users as well. Could you please investigate if there's something specific in Storm Point (fog, effects, graphics load, etc.) that's causing this conflict between EAC and AMD drivers?Thank you

vaugndo

Rising Newcomer

6 months ago

Hey just got the same issue.. been trying to downgrade the driver. Till gemini suggest me 22.5.1 driver version. U can try it. Mine also use rx580 4gb. Now working for now.. will update back this comment if still got same issue..