2 years ago
Apex Crossprogession lost
Hey everyone, I've been trying to get my ps4 progression to my pc one on apex for the last 2 to 3 hours but I came across a problem. For some reason my ps4 (level 150) merged with my xbox (level 8)...
Hey @OLXDF
This issue occurs when you unlink your platform account from your EA account and link it to another EA profile. Unfortunately, this process only resets the account's progress.
If you disconnect your platform account and then reconnect it to your original EA account, you may be able to recover your items if you can still access the account. There is no guarantee, though.
If you need more help, please contact our support team for further assistance, so we can check your account details.