Forum Discussion

Seasoned Newcomer

1 day ago

Apex is crashing after clicking continue

My apex keeps closing itself after I click continue. The load icon will do one cycle, then my mouse disappears, and the game closes. I've only gotten one crash report, but it did not give me an error...

crashing

EA_Salmon

Community Manager

6 hours ago

Hi That1Snack ,

Sorry to hear you’re running into this.

Since it’s crashing right after clicking Continue, and you’ve already tested both Steam and the EA app, reinstalled the game, and checked drivers, could you let us know what GPU you’re using?

If you happen to see another crash report, error code, or can share a DxDiag report, that may also help narrow things down a bit further.

Thanks for taking the time to list what you’ve already tried.

Htgzthtth

Seasoned Newcomer

3 hours ago

Hey Salmon

I am not the OP, but I have the same problem. I load into the lobby from the login screen, and the game freezes indefinitely. It does not crash it just stays frozen forever.

I noticed that almost everyone experiencing this issue is using an AMD graphics card. I am currently on driver version 25.10.2, but the driver version does not seem to matter. I tested the newest AMD drivers and even ones from 2020, and the issue still happens.

The freezing started right after the recent anti-cheat patch.