Forum Discussion

Rising Novice

7 months ago

Apex Legend Editions - Codes Not Working

I've managed to buy Apex legends Bloodhound edition for PS4 from Amazon managed to put the code in and for some odd reason it's not working need help i even tried to restart my console and it still d...

Hero+

7 months ago

Mcb112234 From what I know of, the Bloodhound Legend Edition has been discontinued for a while now, (which means that the codes for it may still work, however there is no guarantee that the items from it would still be granted upon redeeming a code).

Mcb112234 wrote:
for PS4 from Amazon

While Amazon is one of the trusted sellers for EA digital codes, did you buy the code from Amazon themselves, or from a 3rd party on Amazon?

> EA Help | Buying EA premium currencies and digital download games

If it was from Amazon themselves, you could try talking to their support team to see what's up, otherwise you could try reaching out to the seller you had gotten the code from, (and seeing how your total was 0, you luckily won't need to worry about getting a refund, (unless you had used an Amazon reward that had made the total become 0, then you may need to look into getting that reward refunded)).

It is also possible that you had entered the code incorrectly by accident, so you could try redeeming it online instead:

> EA | Got a code to redeem?
> PlayStation | How to redeem a PlayStation Store voucher code

Mcb112234

Rising Novice

7 months ago

Yes I did buy it from Amazon that was to link to the EA shop and i did enter the code correctly too

Midnight9746
Hero+
7 months ago
Mcb112234 It sounds like the code might of been deactivated at some point.

Mcb112234 wrote:
that was to link to the EA shop

Do you still have the link to the shop's page?
- Mcb112234
  Rising Novice
  7 months ago
  https://a.co/d/anZNAwV here's the link that I brought it from and that also linked to the EA shop from Amazon
  - Midnight9746
    Hero+
    7 months ago
    Mcb112234 I had double checked, and the seller for that listing is indeed EA according to EA Help. However, I'm not sure why EA on Amazon are still selling the codes if those codes do not work, (but hopefully something can be done about it, (although, it is possible that you would have to request a refund or something like that through Amazon)).
    
    Midgyz wrote:
    I just redeemed a code for the lifeline edition
    
    Midgyz Did you also buy the Lifeline code from Amazon? (It would be this listing if you did).