Apex legends
Every time I try to play apex it takes me to reset my password I’ve done that 6 times and it still tries to make me reset my password instead of allowing me to play I’ve uninstalled and reinstalled s...
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey Snipe1ki112,
Just to confirm, have you been resetting the password for your Xbox account if that's where you're playing, or for your EA account?
This could mean the EA account itself has been disabled, so I'd just verify you're resetting your password with these steps rather than through another platform.
If those are the steps you've already taken and are still seeing that message pop-up, please get in touch with support directly so they can take a look at the account and help make any necessary updates.
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