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2rawb8flal0h's avatar
2rawb8flal0h
Newcomer
7 hours ago

APEX needs fix but when i do it it dont work

I did it 3 times arl amd it does not work at all,even if i try to restart the pc it still does not work.i reinstalled it but same problem anyone know what to do?

3 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Hey 2rawb8flal0h​,

    Are you getting a problem when trying to launch Apex, or at some other point in the game? Is the game crashing, or giving a different issue?

    If you're seeing any error messages, are you able to grab a screenshot of what you're seeing? Any other details about what you're experiencing will be very helpful to see what other options to try next. Thanks!

  • 2rawb8flal0h's avatar
    2rawb8flal0h
    Newcomer
    4 hours ago

    I cant send a photo for somereason but it is about apex when it try to turn it on my pc via ea app something is poping up telling me a repairs is needed when i click repair it scans all the files but it does not fix the problem

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Thanks for clarifying, 2rawb8flal0h​!

    If it's not properly updating after multiple attempts, we may need to make sure the EA app itself isn't running into an issue preventing it from patching correctly.

    Please try the link below and give those steps a shot. That should help clear up any potential issues in the app itself. Once you've gone through those steps fully, try the repair one more time and let us know if that's any better!

    How to clear your cache to fix your game download or upload

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