Forum Discussion
3 Replies
- EA_Mako7 hours ago
Community Manager
Hey 2rawb8flal0h,
Are you getting a problem when trying to launch Apex, or at some other point in the game? Is the game crashing, or giving a different issue?
If you're seeing any error messages, are you able to grab a screenshot of what you're seeing? Any other details about what you're experiencing will be very helpful to see what other options to try next. Thanks!
- 2rawb8flal0h4 hours agoNewcomer
I cant send a photo for somereason but it is about apex when it try to turn it on my pc via ea app something is poping up telling me a repairs is needed when i click repair it scans all the files but it does not fix the problem
- EA_Mako2 hours ago
Community Manager
Thanks for clarifying, 2rawb8flal0h!
If it's not properly updating after multiple attempts, we may need to make sure the EA app itself isn't running into an issue preventing it from patching correctly.
Please try the link below and give those steps a shot. That should help clear up any potential issues in the app itself. Once you've gone through those steps fully, try the repair one more time and let us know if that's any better!
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- EA_Blueberry7 years ago
Community Manager